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Patient Services Representative (1k sign on bonus)

Company: Radia, Inc. P.S.
Location: Kirkland
Posted on: July 30, 2022

Job Description:

Radia is one of the largest radiology groups in the nation, with multiple imaging centers across Washington State. We are currently seeking hard-working healthcare individuals to join our team. At Radia, patients are our number one priority. We are committed to hiring staff that delivers excellence: in patient care, customer service, technical support, and operations. Radia is a place where you can make a real difference for our patients.Patient Services Representatives are expected to deliver outstanding customer service for all our patients and internal/external customers while providing efficient and effective daily operation of the imaging center front office: patient scheduling, registration, and insurance verification and authorization.Work Location: Radia in KirklandPosition Hours: Monday-Friday 1:30pm - 10:00pm or 8:00am - 4:30pmResponsibilities:Greet Patients and Visitors: Greets patients and visitors to the imaging center with a smile. Provides inviting atmosphere; directs visitors appropriately, and accompanies patients/visitors as needed.Customer Satisfaction: Understands the needs of our customers, effectively provides service and/or resolves problems, escalates issues to Lead or Manager as needed. Dedicated to meeting the expectations of internal and external customers, working to create a positive experience for all.Insurance Verification: Verifies insurance and potential necessity for pre-authorization. Determines appropriate insured, policy, group and billing addresses of primary, secondary, and tertiary insurances. Recognizes and follows MSP, ABN, and COB rules for each payer when applicable.Registration and Check-In: Assists patients with registration process with professionalism and accuracy.Scheduling: Performs professional, efficient, and accurate scheduling of patient exams. Contacts referring physician if clinical information is needed.Position Requirements:Education and Experience High school diploma or equivalent required.Completion of medical terminology course preferred.1-2 years in customer service oriented environment preferred.We offer market-competitive compensation and a full range of benefits, including:Health plan, flexible spending and health savings accountsA 401(k) with a profit-sharing componentPaid Time Off and Holiday PayLife and disability insuranceLearning opportunities through professional development programsIn order to protect physicians, employees and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, and in compliance with Governor Inslee s Proclamation 21-14 ("COVID- 19 Vaccination Requirement"), Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions.New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire if hired prior to October 18, 2021 and immediately upon hire if hired on or after October 18, 2021.Thank you for taking the time to learn more about Radia and applying online!Radia is committed to employing a diverse workforce. EOE

Keywords: Radia, Inc. P.S., Kirkland , Patient Services Representative (1k sign on bonus), Sales , Kirkland, Washington

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