Patient Services Representative (PSR 1)

Company: Radia Medical Imaging
Location: Kirkland
Posted on: January 12, 2021

Job Description:

Radia in Kirkland is seeking energetic service oriented individuals to join our team! This is a great opportunity for those that thrive in a fast-paced environment and are eager to learn about radiology!Patient Services Representatives are expected to deliver outstanding customer service for all our patients and internal/external customers while providing efficient and effective daily operation of the imaging center front office: patient scheduling, registration, and insurance verification and authorization.Hours:* Tuesday - Saturday 11:00am - 7:30pmResponsibilities:* Greet Patients and Visitors: Greets patients and visitors to the imaging center with a smile. Provides inviting atmosphere; directs visitors appropriately, and accompanies patients/visitors as needed.* Customer Satisfaction: Understands the needs of our customers, effectively provides service and/or resolves problems, escalates issues to Lead or Manager as needed. Dedicated to meeting the expectations of internal and external customers, working to create a positive experience for all.* Insurance Verification: Verifies insurance and potential necessity for pre-authorization. Determines appropriate insured, policy, group and billing addresses of primary, secondary, and tertiary insurances. Recognizes and follows MSP, ABN, and COB rules for each payer when applicable.* Registration and Check-In: Assists patients with registration process with professionalism and accuracy.* Scheduling: Performs professional, efficient, and accurate scheduling of patient exams. Contacts referring physician if clinical information is needed.Position Requirements:* Education and Experience High school diploma or equivalent required.* Completion of medical terminology course preferred.* 1-2 years in customer service oriented environment preferred.We offer market-competitive compensation and a full range of benefits, including:* Health plan, flexible spending and health savings accounts* A 401(k) with a profit-sharing component* Paid Time Off and Holiday Pay* Life and disability insurance* Learning opportunities through professional development programsThank you for taking the time to learn more about Radia and applying online!Radia is committed to employing a diverse workforce. EOE

Keywords: Radia Medical Imaging, Kirkland , Patient Services Representative (PSR 1), Sales , Kirkland, Washington