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Business Systems Analyst

Company: Body Contour Centers, LLC
Location: Kirkland
Posted on: January 8, 2021

Job Description:

Sono Bello is seeking an experienced Business Systems Analyst to join our team at our successful and rapidly growing company. This is your opportunity to join our fast-paced Technology team supporting the largest provider of cosmetic surgery in the country. Working from home permitted 80%-100% during COVID-19 conditions.You will have the freedom and flexibility to work with new technologies, best practices, and infrastructure to provide world-class business process and software support. The BSA will use Business Process Automation technology to automate complex business processes. As a strategic thinker, the BSA will look for new technologies that can replace or enhance existing processes and understand the sunset path for the applications they own.We need an individual with an inquisitive mind to get at the root of the "why and what" behind a business process to then be able to provide the appropriate solutions for the business. He/she must possess analytical skills to be able to interpret complex decisions across multiple people, groups, and formulas and understand short and long-term impacts of those decisions cross-functionally. This person will document the purpose of various business processes and capture workflow diagrams as well as re-engineer them within the various Business Applications.Duties and responsibilities:

  • Design, create, maintain, enhance, and upgrade Business Process Applications
  • Analyze, configure, and maintain CRM platform
  • Performs all aspects of automation assignments and assists with systems design.
  • Performs basic systems analysis techniques, testing, debugging, file design and storage.
  • Provide user support for Business Applications, including hands-on associated triage.
  • Provide training for new and existing software.
  • Maintain a knowledge base for departments throughout the company.
  • Works as a contributing member of the Technology team to help ensure application-related practices are strategically aligned with overall business objectives.
  • Performs root cause analyses, fixing bugs where required.
  • Takes part in evaluations and reviews of programming methods, tools, and standards.Qualifications/Required Experience
    • 3+ years' experience as a business analyst/business systems analyst
    • Experience in design, development, and implementation of SharePoint sites and lists
    • Strong hands-on technical experience with Office 365 and across Office collaboration products and services, including SharePoint Online, Teams, OneDrive for Business, and Power Platform
    • Well versed in Microsoft Power Platform - Power Automate and Power Apps
    • 3+ years of experience in IT in company-wide project/program management, in a Business Systems Analyst capacity
    • 2+ documenting business processes.
    • 2+ year writing technical documents.
    • 2+ year Experience supporting SAAS applications
    • 2+ years of experience with a CRM application
    • 2+ years of experience with Microsoft SharePoint Online lists and workflow
    • Experience with Microsoft PowerApps and Power AutomatePreferred Experience
      • Nintex - Workflow / Forms strongly desired
      • Experience with Business Process Model and Notation
      • Azure Cloud
      • Consuming RESTful services
      • Experience / Understanding of .Net / C#
      • Experience with SQL
      • Tableau reportingHow You Will Be Successful
        • Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format.
        • Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership.
        • Great people skills: You know the "how" is as important as the "what" and you aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and engage clients in a professional manner.
        • Passion and Pride in your work: You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution.ExperienceRequired
          • 3 year(s): Experience in IT in company-wide project/program management, in a Business Systems Analyst capacity.
          • 2 year(s): Web programming experience (javaScript, HTML, CSS)
          • 1 year(s): Experience with SQL
          • 2 year(s): Documenting business processes.
          • 2 year(s): Writing technical documents.
          • 2 year(s): Support SAAS applications.
          • 1 year(s): Microsoft SharePointPreferred
            • 2 year(s): Production Support/Operations Final Tier escalation experience.
            • 2 year(s): Experience with a CRM tool (preference to Salesforce)EducationRequired
              • Bachelors or better in Computer Science or related fieldBehaviorsPreferred
                • Thought Provoking: Capable of making others think deeply on a subject
                • Functional Expert: Considered a thought leader on a subject
                • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivationsPreferred
                  • Goal Completion: Inspired to perform well by the completion of tasks
                  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
                  • Self-Starter: Inspired to perform without outside help

Keywords: Body Contour Centers, LLC, Kirkland , Business Systems Analyst, Professions , Kirkland, Washington

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