IT Tech Image Specialist
Company: Proliance Surgeons
Location: Seattle
Posted on: April 25, 2024
Job Description:
Responsibilities:
- Provide on-site technical support for hardware and software to
all Proliance locations.
- Provide end user desktop and networking support with other
technicians via phone, email, and in person to a user base of
approximately 2000 medical industry employees.
- Deploys and maintains desktops, laptops, PDA's, printers,
peripherals, and software located at approximately 85 Washington
office locations.
- Respond to calls, and email requests, for technical, desktop,
and server support by working troubles tickets as directed.
- Setup and maintain printer queues for each site; evaluate the
overall printing process
- Inventory control - includes maintaining PC/printer/hardware
stock and updating database accordingly.
- Proactively be involved in desktop support issues, by
identifying, researching and applying solutions to a wide variety
of technical issues.
- Work with 3rd Party vendors and internal customers, often
interfacing with management personnel, to accomplish requested
technical tasks.
- Troubleshoot problems with Server hardware as needed
- Maintain and adjust enterprise desktop and laptop SCCM windows
image in partnership with security, helpdesk and application
support teams to ensure compatibility of applications with the
image and security requirements are being met.
- Responsible for creation of new desktop/laptop images as needed
and ability to work with equipment vendors to troubleshoot as image
issues arise.
- Responsible to test new devices for compatibility in our
environment and meets security standards.
- Create and run scripts for pushing out updates to browser or
new software shortcuts as needed.
- Perform all testing required to continue updating
computers/laptops to latest version of Windows to ensure all
software is compatible with latest windows version.
- Perform other tasks as assigned Requirements:
- Associate's degree in information technology or similar
discipline and minimum 4 years of experience working in a helpdesk
environment/Imaging.
- Microsoft System Center Configuration Management (SCCM)
proficient
- Proficient in supporting Microsoft Windows 10/11 and Microsoft
Office applications
- Active Directory and Group policy experience
- Strong written and verbal communication skills
- Excellent customer service skills and a positive attitude
- Ability to multi-task and perform effectively under
pressure
- Valid WA driver's license
- CompTIA, Microsoft, Cisco, and ITIL certifications
preferred
- Knowledgeable with LAN/WAN/WLAN technologies
- Experienced with Microsoft client and server operating
systems
- Healthcare experience preferred
- Must have own car. To Apply
- Email cover letter and resume to :
- Use "IT Tech/Imaging Specialist" as the subject.
- Candidates under consideration will be scheduled for a
telephone or Zoom interview. Successful first round candidates will
be invited to interview in person.
We regret we are not in a position to personally respond to all
applicants.
About Proliance Surgeons
Proliance Surgeons, Inc., P.S. is one of the largest surgical
practices in the country with approximately 241 physicians and 2000
employees. Specializing in Orthopaedics, Ear Nose & Throat,
Ophthalmology and General Surgery, our physicians provide care at
over 87 facilities in King, Snohomish, Pierce, Skagit and Benton
counties of Washington. See www.proliancesurgeons.com for more
information about our practice.
We are an equal opportunity employer committed to providing a
diverse environment.
Keywords: Proliance Surgeons, Kirkland , IT Tech Image Specialist, Other , Seattle, Washington
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