Patient Account Representative - Maternal Fetal Medicine

Company: EvergreenHealth
Location: Kirkland
Posted on: January 26, 2023

Job Description:

Description Wage Range: $19.41 - $28.94 per hourPosted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.Job Summary: The Patient Account Representative is a member of the MFM-P team, whose primary responsibilities include scheduling appointments, greeting patients, maintaining patient records, performing basic telephone triage, posting patient charges (in absence of Clinic Manager), and providing administrative duties as needed.Primary Duties: Provides effective administrative support to the Maternal Fetal Medicine team. Greets/checks in patients and obtains necessary information for billing purposes and completes registration. Performs related clerical duties including pulling and preparing chats, filing, copying, etc. Answers phones and in-person inquiries for scheduling, billing, etc. Handles incoming interoffice phone calls/inquiries taking complete messages. Notifies and/or reschedules patients or visitors ahead of time, if M.D. or other clinical staff is running behind schedule or emergencies arise. Assumes daily opening and closing duties as needed. Performs correct billing procedures to insure accuracy for both vendor and patient accounts. Billing of ICD-9 / 10 and CPT codes, entering 3M coding. Obtains insurance pre-authorizations. Reconciles denials and audits. Posts charges accurately within 5 days of service and sends copies of charge documents to medical records for diagnosis coding. Notifies the clinic manager of any authorization difficulties or patient financial hardships. Answers phone calls and in-person inquiries for scheduling, billing, etc. Handles incoming interoffice phone calls/inquiries taking complete messages. Verifies complete medical records for daily visits, ensuring necessary forms are in the charts. Verifies all insurance including Medicaid patients daily for the current month for all visits. Accountable for following the guidelines for attendance, punctuality, and overall dependability. Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals and values Responsible for the "Accountabilities" associated with this position in support of the organization Performs other duties as assigned.License, Certification, Education or Experience:REQUIRED for the position: High School graduate or equivalent Two (2) years of office support experience Typing 50 WPM Strong organizational skills Ability to multi-task and attention to detailDESIRED for the position: Experience in a medical of hospital environment Medical terminologyBenefit Information:Choices that care for you and your familyAt EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. Medical, vision and dental insuranceOn-demand virtual health careHealth Savings AccountFlexible Spending AccountLife and disability insuranceRetirement plans 457(b) and 401(a) with employer contribution)Tuition assistance for undergraduate and graduate degreesFederal Public Service Loan Forgiveness programPaid Time Off/VacationExtended Illness Bank/Sick LeavePaid holidaysVoluntary hospital indemnity insuranceVoluntary identity theft protectionVoluntary legal insurancePay in lieu of benefits premium programFree parkingCommuter benefitsCafeteria & Gift Shop DiscountView a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.2023 Benefits GuideThis position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW. Union Membership is optional.

Keywords: EvergreenHealth, Kirkland , Patient Account Representative - Maternal Fetal Medicine, Other , Kirkland, Washington