Medical Assistant - Call and Referral Support (40hrs/wk)
Company: EvergreenHealth
Location: Kirkland
Posted on: January 25, 2023
Job Description:
***Up to $3,000.00 sign on bonus for experienced MA's with a
minimum of one year experience and new employee of
EvergreenHealth*** ***Up to $1,500.00 sign on bonus for new MA
graduates*** Job Summary:Responsible for assisting providers by
handling patient phone calls and performing patient follow up via
phone. Performs data entry related to prescription refills,
test/lab results, and other clerical duties as necessary.Essential
Job Functions:
- Answers and handles patient phone calls, takes messages for the
provider or forwards as necessary.
- Calls in prescriptions as ordered by provider following
standard refill protocol. Performs data entry related to the refill
of patient prescriptions.
- Conducts follow up calls for the provider related to medication
adjustments or changes; appointment scheduling related to specific
care needs, providing patient specific information to specialist
providers, pharmacies and associated healthcare services following
HIPAA standards and EHPC protocol.
- May call in lab/test orders and/or provide test and lab results
to patients following EHPC Lab/Test results protocol.
Competencies:
- Must utilize EMR efficiently and follow appropriate processes
for entering and retrieving data
- Skilled in the use of computer programs used in the clinic
setting. License, Certification, Education or Experience: REQUIRED
for the position:
- High School graduate or equivalent or applicable coursework to
be applied to obtain required WA State Medical Assistant
Certification.
- Current WA State Medical Assistant Certification.
- Current national certification through the American Association
of Medical Assistants (AAMA), American Medical Technologist (AMT),
National Healthcareer Association (NHA), National Center for
Competency Testing (NCCT) or American Medical Certification
Association (AMCA)
- Current Healthcare Provider BLS certification by date of
hire
- Proficient with medical terminology DESIRED for the position:
- 1 year of related work experiencePI201950033
Keywords: EvergreenHealth, Kirkland , Medical Assistant - Call and Referral Support (40hrs/wk), Other , Kirkland, Washington
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