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Sr. Systems Engineer, Cloud Infrastructure

Company: ServiceNow
Location: Kirkland
Posted on: June 9, 2021

Job Description:

Company Description

ServiceNow is making the world of work, work better for people. Our cloudbased platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.

We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

This position reports to Director, Systems Engineering

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks, and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

ServiceNow has been serving customers for 17 years and has built a resilient and robust business, with a solid customer base. The Cloud Infrastructure Systems Engineering team at ServiceNow is looking for help to architect and build the server infrastructure and core services that allow our SaaS platform to run at scale and with high availability. We are looking for a skilled Systems Engineer who can help craft the technology and processes needed to sustain ServiceNow's growth while gaining valuable experience in modern systems and software development. This role is available in our Kirkland, Washington or San Diego, California offices.

What you get to do in this role:

  • Write and maintain software-defined declarative infrastructure, at scale.
  • Create build systems, web services, and automation tools that are thoroughly specified, documented, and testable.
  • Build orchestration workflows by leveraging features of the ServiceNow platform.
  • Research and implement new open-source and commercial tools, technologies and methodologies
  • Collaborate with peer teams who have built world-class networking and orchestration solutions

Qualifications

To be successful in this role you have:

  • Can figure things out. You will have documentation and many peers to turn to for help, but your work will touch many interconnected systems and technologies; too many to rely solely on others' knowledge. To succeed you will need to investigate and discover on your own.
  • Is very comfortable building and maintaining Linux-based systems through automated tooling such as (but not limited to) Terraform, Cobbler, Puppet, Ansible, etc.
  • Is comfortable with virtualization using both public and private cloud infrastructure technologies such as Microsoft Azure, Amazon EC2, VMWare vSphere, etc.
  • Is comfortable designing, authoring, testing, and debugging code in a popular systems language such as Python, Go, Java, or Ruby
  • Has a working understanding of related infrastructure concepts such as IP networking, block and file storage, load-balancers, etc.
  • Has a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc.
  • Is an excellent oral and written communicator
  • Has integrity, honesty and can uphold ServiceNow's values

While these are not 'musts', they are undoubtedly nice-to-have:

  • Full time software development experience
  • Relevant Azure, AWS or GCP certifications
  • Deep experience with Terraform (any provider, but especially Azure)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Keywords: ServiceNow, Kirkland , Sr. Systems Engineer, Cloud Infrastructure, Other , Kirkland, Washington

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