Company: Hines Supply
Posted on: May 3, 2021
Hines Supply , a Division of USLBM Is Seeking a Service
Coordinatorfor Our Kirkland, IL Location.
Were a people first company thats passionate about continuous
improvement.Hines Supply has been providing assistance to builders
and homeowners since 1892. Throughout the years, we have remained
dedicated to providing quality, value and service to our customers.
Our core commitment is to provide 100% customer satisfaction.
What you should know about working at Hines Supply :
Were all about teamwork!All positions are hands-on and we band
together when necessary. We support each other!We have local and
corporate team members to help you along the way and partner on
projects as appropriate. We are a relaxed atmosphere.This is not a
suit and tie environment. We care about our communities.USLBM, our
divisions and associates are committed to contributing to the
communities where we live and work. We work hard!We are a
continuous improvement driven organization and we are focused on
keeping organized and on task. Were built on safety.We provide a
safe and healthy workplace for all our employees. Our employees go
home in the same condition they came to work.
How you will spend your days as aService Coordinator:
Coordinate with Service Technicians and/or Vendors to maximize
completions, minimize days out, and meet customers' schedules.
Report on the status of service to sales department and managers,
this to include daily entering of previous days notes. Coordinate
with shipping coordinator paperwork and staging or delivery of
material for next day scheduled services. Maintain database on
service requests. Maintain Past Due Service Part Orders and Invoice
Material as Needed. Coordinate with Buyers for the ordering of
parts. Arrange for outside service contractors as necessary to keep
completions at reasonable levels. Work with others, internally and
externally, to deliver millwork products and services on time and
complete. Work with other employees to identify and communicate
barriers that keep us from achieving those results. Train a person
to backup this position during vacations and illness and other
absences. Submit, track and reconcile reimbursements from vendors
for parts and labor on warrantable repairs Properly invoice and
bill for chargeable / billable service. Assist Credit as needed to
collect. Create and update as needed a procedure manual for the
department. Perform additional duties as necessary.
We want you to build your career with us! Can you check all of
Minimum Education Required: High School Diploma Minimum experience
required1-2 years office administration and/or millwork experience
preferred Special skills/knowledge requiredAbility to handle
interpersonal conflict, strong verbal and written skills, and
ability to pursue collections as needed to meet goals of company.
Confidentiality requirement--high OtherComputer literate in
applicable software and hardware applications. Physical demands
include lift up to 25 lbs. frequently and 50 lbs. on a random
basis, standing, walking or sitting for extended periods of time,
and bending or stooping. This position is deemed as a Safety
Building Your Career With Benefits:
The Usual.Medical, Dental and Vision (starting the 1 st of the
month after 30 days). The Good.401(k) with company match. The
Best.Paid Time Off and Paid Holidays. Even Better.Employee
Discounts. Generous Referral Program. How do we top that?We support
your educational and career goals with our continuing educations
programs, paid training and promoting from within.
Build Your Future Today With Hines Supply.
Hines Supply is an equal opportunity employer of all qualified
We are committed to being a welcoming workplace that includes
partnering with individuals with diverse backgrounds and
experiences. This helps us hold our mission of being the Employer
of Choice while providing our employees with the ability to build
their career. People of color, women, LGBTQIA+, veteran and persons
with disabilities are encouraged to apply .
Keywords: Hines Supply, Kirkland , Service Coordinator, Other , Kirkland, Washington
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