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Sales Coordinator - Service - 794659

Company: Thyssenkrupp Elevator Corporation
Location: Kirkland
Posted on: May 3, 2021

Job Description:

Your new responsibilities The first 3 letters in workplace safety are Y-O-U!

thyssenkrupp Elevator Americas is currently seeking an experienced Sales Coordinator - Service in Seattle, WA

Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service and repair sales departments as needed.

Essential duties and responsibilities: Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file. Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract. Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information. Runs mass escalation report. Includes exporting and formatting report into Excel and forwarding to branch manager for review. Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary. Prepares monthly NIM report for Corporate; checks accuracy and forwards to sales group and branch manager; updates NIM tracker. Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch. Runs and reviews monthly sales growth report and compares to the Regional Contract Department's report and Hyperion. Maintains branch cancellation log. Completes and forwards cancellation package to regional contract administrators. Assists the operations department and tk communications with programming ADA phones. Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R

Keywords: Thyssenkrupp Elevator Corporation, Kirkland , Sales Coordinator - Service - 794659, Other , Kirkland, Washington

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