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Senior Engineering Lead --- (Product Engineering and Release)

Company: Wyze Labs
Location: Kirkland
Posted on: January 12, 2021

Job Description:

Who is Wyze?Wyze is a tech startup based in Kirkland, WA.We---re a team of innovators and tech geeks obsessed with making smart home products accessible to everyone. Our products are intuitive and easy to use, and we partner with our customers to add new features and continuously improve our products over time. We believe customers shouldn---t have to compromise --- beautifully designed smart home products should enrich people---s lives and be something everyone can afford.We launched our first smart home camera, Wyze Cam, in October 2017. We also sell Wyze Cam Pan, a pan & tilt camera.What is this opportunity?If you have the spirit of an entrepreneur and enjoy a fast pace environment, this opportunity is for you. We are growing rapidly and looking for team members who have the energy to work in a quickly moving industry. We are a user centric company, being able to understand our customers and our users is one of the aspects to success in our company.As a Engineering Lead, you will lead a team to own Product Quality and software Release Management in Wyze. Your team takes a special position in Wyze which connects the product team and development team together. Your team works closely with our CS and community team to classify/prioritize product issues/feedbacks from customers. After that your product engineers will follow up on the top issues to resolve them. Your team will also proactively monitor/improve product health. Your release team will lead the Wyze engineering teams to deliver features/products on time with high quality. Your team defines release schedule by considering all dependencies of hardware vs. software, Wyze development vs. partner integration, app vs. cloud vs. firmware. Your team owns communication and execution of the release plan with different teams and partners in different locations. As a people manager, you should create clarity, generate energy, and deliver success for your team. You will deliver success through empowerment and accountability by modeling, coaching, and caring. Responsibilities:Own post release product quality by solving top engineering issues together with developersHelp alpha/beta software testing to improve quality before official releaseWork closely with CS/Community team to classify and prioritize customer issuesTake CS/Community tech escalation as neededProactively define/build product metrics to identify issues soonerBuild tools/processes which can easily propagate for new Wyze productsAdvocate for customers for experience improvementSchedule product release plan for App, Cloud, and firmware for WyzeCommunicate project plan, priority, and schedule to internal teams and partnersConduct and lead Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviewsWork with Wyze QA Team to assure every release meets predefined quality barDefine and improve release processes. Utilize external tools as appropriateContinually work towards making improvements in QA and release processDrive group level process improvements for engineering excellenceEfficient team management to achieve team level resultsDemonstrates teamwork and values that foster a positive team culture Coach each of your team members to advance in their career pathYou already have these qualifications and you love what you do:5 years of Product Engineering, QA, or release management experience2 years of experience in people leadership role A track record of delivering complex software solutions to customers from QA and release perspectiveExceptional project management skill and decision-making skill Excellent internal and external communication skillStrong analytical problem-solving skillsDeep understanding of SDLC and agile developmentProficient in MandarinBe available during some weekday nights to communicate with partners from ChinaBonus points if you can say yes to any of the following:Be active and passionate in Smart Home productsFormer experience with IoT and/or smart home products.Former experience with mobile and firmware product developmentExperience in collaborating with teams across different time zones and geographies If this sounds too good to be true and you are ready to be part of teamwyze then we want to hear from you Please send us your resume or detailed Linkedin profile and tell us a little about yourself with a cover letter that showcases some of the outstanding things you can doWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Lastly and incredibly important to us: we are an equal opportunity employer and value diversity as well as inclusion at Wyze. We are fully committed to providing equal employment opportunities for all employees and all applicants for employment. That---s how we do things Kirkland, WA /Product /Full Time

Keywords: Wyze Labs, Kirkland , Senior Engineering Lead --- (Product Engineering and Release), Other , Kirkland, Washington

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