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Senior Systems Engineer

Company: Wimmer Solutions Corporation
Location: Kirkland
Posted on: June 24, 2020

Job Description:

Our Client is looking for a Senior Systems Engineer to join their growing team.In this role you will be focused on the design, implementation, and daily operation of the internal server environment, enterprise cloud services, operating system deployment, server virtualization, and storage area network infrastructure. The Senior Systems Engineer is also responsible for supporting technology projects, resolving escalated service tickets from the IT Helpdesk, and serving as an ambassador of IT to the rest of the organization.Responsibilities Provide support to various business units and organizations. Currently supporting 2 companies fully, with auxiliary support for technology support staff for an additional 3 companies. Handle implementation, daily operation & administration, of anti-virus, backup, security patches, and troubleshooting of all Windows servers, consisting of SQL servers, Exchange servers, and storage area network components. Manage daily operations, design, and support of virtualized development & production environments, including server builds and environment scheduling. Take care of daily operations and configuration of the keyboard, video, mouse (KVM) switching infrastructure. Support resolution of Level 3 service tickets, as needed, in a timely manner. Provide project support in the timely completion of Infrastructure projects, milestone dates, commitments, and deliverables. Hands-on configuration, installation, maintenance, and backup of servers and system data. Provide technical leadership as related to Windows Servers and SAN environments. Impart technical oversight to vendors and consultants, as needed. Assist in the development of Information Technology policies and procedures. Adhere to Information Technology policies and procedures. Provide offsite On-Call support on a rotating basis. Some infrequent travel may be required for this position. Other duties and tasks, as assigned. Requirements CompTIA A+, Network+ and/or Security+ certifications highly encouraged. Degree is not required, but higher education is preferred. 5+ years of relevant IT experience in managing a Windows-based server environment. Expert knowledge of Windows Server, Active Directory, DNS, and other core Windows infrastructure services. Advanced knowledge of Microsoft desktop and server operating systems Windows 10 and Windows Server 2016. In-depth knowledge of Exchange, SQL, System Center, SharePoint, and backup systems. Experience with software and hardware virtualization. Strong working knowledge of TCP/IP networking. Familiarity with client-based VPN technologies and concepts. Advanced knowledge of Microsoft Windows 10 and Office 2016 installation and problem solving. Experience in troubleshooting and replacing desktop & laptop PC internal components. Familiarity with managing mobile devices including phones and tablets running Android, iOS, and Windows Mobile. The ability to support multiple projects and operational tasks. Strong interpersonal, customer relationship, and customer support skills. Experience in customer communications, working with non-technical individuals in time sensitive situations, demonstrating positive and proactive attitude. Ability to work independently while taking direction from superiors, co-workers, and internal customers. Experience working with enterprise level Help Desk/IT ticketing systems to log incidents and service requests. Emphasis on customer service skills a must, with experience working with a wide variety of people via phone, e-mail and in person very important. Must be organized and self-motivated to handle multiple tasks or questions without supervision. Demonstrated ability to work in a fast-paced environment and deliver unique projects on time and within budget. Able to maintain confidentiality and privacy, and constantly exercise solid judgment and discretion in all matters related to the work. MCSE certification strongly desired. More About Wimmer SolutionsAt Wimmer Solutions, we've built a reputation for results-driven, innovative, business and technology solutions that help companies execute on their strategic initiatives. We custom tailor our services to fit our clients' needs from consulting and technology process outsourcing to interim technical talent resourcing.We're all about people and community. Since 2002, we have offered technology staffing and managed services for the great Seattle area. We focus on getting to know our clients and candidates to create lasting partnerships and ensure success. Not only do we provide a wide variety of benefits like medical and dental, but we are also committed to inspiring and creating positive change in the world with our community outreach programs. You will join a large team of professionals who are passionate about their careers as well as their community. For more career opportunities or to refer a friend, please visit http://wimmersolutions.com/careers.

Keywords: Wimmer Solutions Corporation, Kirkland , Senior Systems Engineer, Other , Kirkland, Washington

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