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Person in Charge (PIC)

Company: Safeway
Location: Kirkland
Posted on: March 28, 2020

Job Description:

Person in Charge: PIC Provides superior customer service. Assists the Store Manager and Assistant Manager in supervising all store personnel in accordance with company policies and standards. Responsible for the overall operations of the store in the Managers absence. Appropriately handling emergencies and customer complaints. Performs cashier duties and other duties as required. QUALIFICATIONS: * Must be able to work flexible hours (am/pm shifts) * Must be enthusiastic and a self-starter * Must possess strong customer service qualities * No Disciplinary actions within 6 months DUTIES INCLUDE: * Responsible for resolving all customer concerns that deal with the front-end * Monitor and track customer flow and to anticipate checkstand staffing requirements * Must have knowledge of register functions and store procedures * Responsible for Mentor programs to ensure all new or transferred employees receive adequate Superior Service training * Coach, train and counsel all front-end employees regarding productivity and Superior Customer Service * Must be visible and accessible to customers at all times * Monitor the cleanliness and sanitation of the front entrance, checkstands, and public restrooms * Managing the delivery of Superior Service, checkstand productivity, courtesy clerk service and all aspects associated with Front-End operation An employee file check will be conducted. SALARY: TBD How to Apply for posted position: 1. Write down the requisition number of the job you are interested in applying for from this bulletin. 2. Go to: Log in using your employee ID and Direct2HR password. (Default password is all CAPS: First letter of first name, First letter of last name, two digit month and day of your birthday, and the 4th and 5th numbers of your social security number. EX: CS081958. Call ESC at 1-888-255-2269 for help) 4. Click on the green "CAREERS" link 5. Enter the Requisition # in the field at the bottom: (You can leave everything else on the search page blank) 6. Click "Search" 7. Click on the job you'd like to apply for 8. Click "Log In To Apply"

Keywords: Safeway, Kirkland , Person in Charge (PIC), Other , Kirkland, Washington

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