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MVNO Technical Product Manager

Company: Covestic Inc.
Location: Kirkland
Posted on: January 24, 2023

Job Description:

Covestic is looking for a Technical Product Manager to support our clients Wireless Wholesale business. This role will be accountable and responsible for identifying and defining new technical software service capabilities supported by the clients external API layer. This layer is used by wholesale partners to integrate their software applications into the technical services made available by our client. The API layer supports common business functions such as service provisioning and de-provisioning, feature activation, service support, etc. The Technical Product Manager is responsible for working with the Wholesale partners to understand their needs, challenges they are facing, and improvements they would like to see. The Technical Product Manager will own and manage a product backlog and work with internal technical teams to release new and enhanced capabilities.

Establish partnerships across the Wholesale organization and the enterprise to define, develop, manage, and drive execution of the product roadmap based on business needs Create product requirements documents (PRDs), ensuring clear communication of the requirements to the business, design, development, and test teams Participate in technical design and architecture with cross-functional teams network architects and engineers, IT architects and engineers, and various back-office teams for successful development and implementation of the requirements Responsible for defining product features, documenting product requirements, and collaborating with technology teams to drive product feature implementation Responsible for defining business outcomes, technical impacts to existing applications and services, addressing service gaps, and proposing solutions Provide support to external Wholesale partners and internal operational teams to resolve external partner issues related to service provisioning, billing, network connectivity, and network performance Required Hard Skills and Experience :
Experience as a Technical Product Manager in software API development, software/hardware, and wireless telecommunication network technologies Strong understanding of API technologies (e.g., SOAP, REST, and Microservices), IT services, and software products Experience with Wireless Network products and services Experience defining product requirements and driving solution design and architecture Experience with Wireless wholesale billing platforms Experience working with various enterprise API technologies like SOAP, REST, and Microservices Strong verbal and written communication skills, with the ability to convey business and technical concepts to subject matter experts and non-technical professionals Ability to influence, lead and coach cross-functional teams and champion new concepts and ideas Soft Skills:
  • Proven track record of efficiently connecting with leadership The high degree of collaboration and influence
  • Excellent written and verbal communication skills Compensation: The estimated pay range for this position is USD $160,000 - $175,000 and is an Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Benefits: We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process. Education & Certifications:
    • 4-year degree Covestic is a premier provider of IT services for midsize and enterprise organizations. As a leader in helping clients to identify, implement and manage the IT solutions which make their businesses stronger, we offer a comprehensive portfolio of services encompassing various facets of IT Service Management, IT Operations, Cloud Computing, and Project Delivery. If you are a practiced professional with a passion for technology and teamwork, then join our team.

Keywords: Covestic Inc., Kirkland , MVNO Technical Product Manager, IT / Software / Systems , Kirkland, Washington

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