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IT Helpdesk

Company: Marlabs, Inc
Location: Kirkland
Posted on: March 26, 2020

Job Description:

Marlabs is an award-winning provider of innovative Information Technology and Knowledge Process Outsourcing services. Marlabs was founded in 1996 with headquarters in Piscataway, New Jersey (USA). The company follows a unique multishore model utilizing Global Technology Centers of Excellence. With a dedicated human capital of over 2100 and a network of delivery centers in USA, Canada, Mexico and India, Marlabs has assisted hundreds of customers across different verticals in achieving success through business and operational excellence. We do have the following position in our client in Dallas, TX, if you are looking out for a new projects and comfortable to work on the below, please do send me your updated resume along with your rate expectation Job Description - Intermediate knowledge of trouble shooting windows OS Intermediate knowledge of trouble shooting office 365 suite Intermediate knowledge of connective tools such as (Cisco VPN, Citrix, etc.) Basic Active directory experience Basic networking troubleshooting experience Previous VOIPtelephone experience both use and troubleshooting 1 year Previous helpdeskservice desk IT experience Great customer service skills Previous experience helping customers remotely Preferred Intermediate experience with ServiceNow Intermediate experience with Bomgar Intermediate experience using Aspect Duration 4 weeks Location Kirkland, WA Feel free to reach me for more details. Thanks, Raji

Keywords: Marlabs, Inc, Kirkland , IT Helpdesk, IT / Software / Systems , Kirkland, Washington

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