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Barista/Cashier - 100% College Tuition Coverage Benefit

Company: Starbucks
Location: Kirkland
Posted on: November 16, 2021

Job Description:

Barista Job Summary and MissionThis job contributes to Starbucks success of the Roastery & Reserve Store by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality. Through a commitment to operational excellence, they work together as a team to create theRoastery & Reserve Experiencefor their customers and one another.The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesCoffee Expert & Brand Ambassador:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
  • Provide unique coffee forward experience for every customer
  • Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)
  • Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Follows health, safety and sanitation guidelines and standards
  • Contributes to positive team environment
  • Maintains regular and consistent attendance and punctuality Service:
    • Anticipates customer and store needs by constantly evaluating environment and customers for cues
    • Delivers exceptional customer service to all customers
    • Responsible for total service, including table service
    • Support Roastery and Reserve events model and events executionSales:
      • Maintain knowledge of 100+ unique Roastery & Reserve products
      • Engage customers and leverage selling skillsOperations:
        • Operate in environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to thecustomer
        • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.
        • Maintain a clean and organized workspace so that partners can locate resources and product as needed

Keywords: Starbucks, Kirkland , Barista/Cashier - 100% College Tuition Coverage Benefit, Hospitality & Tourism , Kirkland, Washington

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