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Customer Service Rep

Company: Jacksons Food Stores
Location: Kirkland
Posted on: January 13, 2021

Job Description:

Job Purpose:Completing customer invoiced transactions as well as store retail sales.--Duties may include, but are not limited to sales support, stocking shelves, customer service, and inventory assistance.--Responsible, reliable, and dependable work habits mandatory.Must be 21 or olderDuties:

  • Delivering exceptional customer service to everyone who visits our locations by greeting customers in a friendly, courteous manner as soon as they walk in the vicinity.
  • Providing fast and friendly service, product information, suggestive selling, promoting period specials, building awareness of our car wash services and operating the register for extended time periods.
  • Accurately ringing up all sales tickets and merchandise, offering qualifying discounts/promotions, informing customer of retail amount, processing/accepting payment, and thanking customer.
  • Balancing/accounting for all monies at the beginning and ending of shift.
  • Maintaining store cleanliness: waiting room, exterior store front, and hourly bathroom inspections.
  • Properly rotating product and stocking shelving, coolers, and displays as necessary.
  • Labeling coolers and merchandise with most current retail pricing in accordance with weights and measures.Skills:
    • Accountability
    • Strong communication skills (verbal and written)
    • Accurate cash handling
    • Able to follow directions and remain calm under pressureRequired Education and Experience:
      • Preferred High School diploma or equivalent required
      • Preferred convenient or grocery store experience as a cashier
      • Previous Cashiering Experience Necessary
      • Service Orientation - Actively looking for ways to help people
      • Outgoing and friendly attitude toward customers and co-workers
      • Professional appearance a mustWork Environment:
        • Retail store environment
        • Must be available weekendPhysical Requirements:
          • Must be able to stand for an extended period of time
          • Must be able to provide reliable transportation to get to and from work
          • While performing the duties of this job, the employee is frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and hear.
          • Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds
          • Environmental conditions include heat, cold, allergen, noise, and fume/chemical/odor exposure from gasoline and cleaning chemicals.

Keywords: Jacksons Food Stores, Kirkland , Customer Service Rep, Hospitality & Tourism , Kirkland, Washington

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