Regional Operations Director
Company: Epiphany Dermatology
Location: Mercer Island
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Are you looking for an
incredible opportunity to join a dynamic, fast-growing dermatology
services company? Epiphany Dermatology, headquartered in Austin,
TX, is on a mission to improve access to dermatology services and
provide exceptional patient care in underserved markets across the
U.S. We are looking for a service-oriented, motivated individual to
join us as a Regional Operations Manager to accomplish this
mission. With ambitions to increase our reach over the next four to
five years, our quickly expanding company has gone from a single
site in 2015 to nearly 100 dermatological clinics nationwide. Our
employees are the key to our success and we’re proud to offer
eligible employees great benefits (many at no cost!), perks like
free skin care, generous time off plans, the opportunity for
growth, and the chance to be part of a purpose-driven organization
taking patient care to the next level. We are excited to grow our
team with individuals who are as passionate about our patients as
we are and invest a lot of time and energy in our employees’
development because we believe being a part of the Epiphany team is
a career opportunity—not just another job. If you are looking for
an exciting growth opportunity in a dynamic team, who puts patients
first, then look no further. Epiphany Dermatology is the home for
you! What we are looking for: An ambitious and results-driven
Regional Director of Operations for our fast-growing market to be
responsible for assuring that multi-site operations run smoothly
and efficiently. This individual manages teammates and partners
with providers and corporate departments to ensure the highest
standard of dermatology care is provided, consistent with sound
financial operations and budgets. The Regional Director will report
to the Chief Operating Officer and will also work closely with the
Market Medical Director. Candidates should live near Seattle or
Portland and be comfortable with traveling approximately 50-60% of
the time, mainly within the region. What you'll do: Full P&L
responsibility and leadership for four dermatology clinics and over
twenty-five employees including doctors, physician assistants,
nurse practitioners, aestheticians and medical and administrative
team members. Develop and execute operating plans and goals for the
region including financial and revenue growth, operations, labor
management, and clinical outcomes. Ensure clinic activity meets
established standards of quality, satisfying compliance with
Federal, State and other applicable regulations. Monitor KPIs for
performance, recognizes strong execution and provides coaching for
centers falling short of expectations. Partner with the Market
Medical Director and operations leadership to make operational
decisions to benefit the region. Actively manage all teammate
employment areas such as hiring, onboarding, job performance
evaluations and professional development. Engage with corporate
leadership to stay apprised of company guidance, provide updates on
region and execute strategic planning between regions. Meet
regularly with each physician and provider to discuss individual
performance and to identify opportunities and barriers. Drive
pursuit of new business in the region. Coordinates individual
efforts for new business with Corporate Development, Operations
leadership, and Physician Recruiting. Support the implementation
team with the integration process of acquisitions within the
region. Relocate, expand, and renovate clinics to increase size,
add services and improve access to care. Provide outstanding
leadership for a geographically dispersed team and develop a high
level of excellence with the staff. Promote excellent patient care
and customer service by all levels of the staff and ensure that
patients are highly satisfied with their experiences. Foster
positive corporate culture through leadership and mentorship of
staff in accordance with Epiphany Core Values.
Qualifications/Experience: Bachelor’s or Master’s degree in
business, healthcare, or related field. Minimum of 3 years'
experience in management required; multi-site healthcare management
strongly preferred. Proven experience identifying and driving
growth for your territory. Demonstrated ability to adapt, innovate
and lead in an environment that moves at a rapid pace and where
change is common. Capacity to develop strong relationships at all
levels of the organization, proven success engaging with
physicians. Self-starter and driven to excellence in all aspects of
the role. Must be available to travel up to 60%, mainly within the
region by car. Work Environment and Physical Requirements: Medical
office, procedure/exam room and laboratory environment may include
exposure to communicable diseases, bloodborne pathogens, biohazards
or toxic substances. Daily activities may include standing,
walking, sitting, bending and lifting items up to 30 lbs. Benefits:
We offer generous benefits including medical, life insurance,
short-term disability coverage, mental health services, and more at
no cost for eligible employees. In addition, we have great vision,
dental, and supplemental insurance options. We also offer 401k with
company matching, employee discounts, HSA and FSA/dependent care,
tuition assistance, certification reimbursement, and more! Note:
This opening is ideally based in Seattle or Portland. Candidates
must be based in one of these markets and near a major airport.
Candidates who are willing to relocate to these markets are welcome
to apply. For those candidates outside of these markets who are not
willing to relocate, we are growing and can certainly consider you
for opportunities in the future, so we encourage you to apply in
order to get you on our radar for future opportunities!
Keywords: Epiphany Dermatology, Kirkland , Regional Operations Director, Healthcare , Mercer Island, Washington
