Outpatient Clinical Supervisor

Company: Evergreen Recovery Centers
Location: Everett
Posted on: June 3, 2025

Job Description:

PRIMARY FUNCTION:Oversee the staff and services of adult Behavioral Health Agency providing Outpatient Substance Use and Mental Health certified behavioral health program, assuring compliance with agency policy and governing state laws and regulations.CLASSIFICATION:Exempt, salaried position that at times requires more than 40 hours per week, some evening and weekend activity.PRIMARY RESPONSIBILITIES:Manage and monitor staff and program of a branch outpatient Substance Use Disorder or Integrated Substance Use and Mental Health Disorders program for adherence to WAC, contracts, funding eligibility compliance, budget and contract compliance, and CARF clinical accreditation requirements.Personnel Supervision:Oversee recruiting, interviewing, hiring, orienting, supervising, and disciplining outpatient staff, in coordination with the human resources staff and/or supervisor.Responsible for monitoring the continued competency of each SUDP with regard to skills in assessment, treatment, continuing care, transfer and discharge.Develop and enforce staffing schedules to assure coverage for hours of service required by contracts, work plans, or agency directive.Annually complete staff performance evaluation and review of job descriptions, in accordance with agency procedures.Staff supervision may be extended by supervisor to provide supervision of SUDPs and SUDPTs working in other programs in Evergreen Recovery Centers.Clinical Oversight:Assure office maintains accurate and timely completion of all required patient records, progress reports, incident reports, management reports and documents required by agency policy, regulation, or contract.Prepare or supervise preparation of client records and implement ongoing client record review, in accordance with agency and licensing standards.Oversee quality assurance, including personally reviewing file content, to ensure program is compliant with clinical eligibility and record-keeping requirements.Revise and develop treatment curricula, applying best practices as appropriate and efficient.Train and monitor staff in compliance with confidentiality (CFR 42) and HIPAA laws.Fill in for absent counselors, providing assessment, individual and group counseling, as needed.Financial and Administrative:Monitor and analyze unit productivity, counselor caseloads, critical incidents, clinical and contract problems and prepare corrective action plans as appropriateMonitor outpatient revenues and expenditures to meet organizational fiscal goals and make programmatic changes as necessary to meet goals.Prepare or supervise preparation of client records and implement ongoing client record review, in accordance with agency and licensing standards.Coordinate and oversee insurance authorizations and public financial eligibility procedures in coordination with financial office.Keep supervisor and other management staff informed as appropriate.Oversee office quality assurance activities and prepare written reports and data tables on office activities.Attend and participate in internal and external meetings as assigned.Develop and maintain positive working relationships with contractors, external organizations and referents as well as handle patient complaints respectfully and reflecting strong customer service.Perform other duties as assigned.ESSENTIAL SKILLS AND FUNCTIONS:Knowledgeable about public funding streams, eligibility, and public system expectations compliance and able to oversee a publicly funded treatment service and the clientele involved.Demonstrated knowledge in treating chemically dependent persons and their families and maintenance of comprehensive client records, including ASAM and DSM.Meets qualifications of DOH WAC 246-811-030 and DBHR WAC 388-877-0410 and others with regard to clinical supervision of SUD professional interns and counselors.Demonstrated ability to meet deadlines and carry out responsibilities with minimal direction while appropriately recognizing when to inform and consult upper management.Analyzes outputs and outcomes and projects impacts of proposed changes.Able to train, coach and discipline staff, as appropriate.Ability to communicate effectively orally and in writing and strong attention to detail.Reliable work attendance record and prepared to work more than 40 hours a week, work evenings and fill in for absent counselors, as needed.Effective verbal and writing skills.Familiarity with computers, email, and electronic patient software, including Word and Excel document preparation.Able to carry out supervisory responsibilities, including discretion with regard to personnel and management matters.Work cooperatively with other managers and staff and project professionalism to community and state agency representatives.MINIMUM QUALIFICATIONS:Bachelors degree in SUD studies or related human service (masters degree preferred) and at least 3 years post-certification experience as a SUD counselor in a SUD treatment program OR an AA degree and at least 6 years experience in a public treatment program, and 2+ years clinical supervisory experience.Meet Department of Health requirements for SUDPT supervisor under DOH SUD Professional WAC and as a Clinical Supervisor under DBHR WACs, to include:Possess and maintain unrestricted Washington certification as an SUD Professional.Has documented competency in clinical supervision (completion of NWATTC training preferred)Has not committed, permitted, aided or abetted the commission of an illegal act or unprofessional conduct as defined under RCW 18.130.180.Maintain a valid Washington State Drivers license.Agree to for-cause drug testing in accordance with company drug-free workplace policies.Any offer of employment is conditional upon review of current criminal background check and ability to pass a pre-employment drug test.Full-timeSalaried exemptSome evening and weekend activity.Benefits:Dental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceby Jobble

Keywords: Evergreen Recovery Centers, Kirkland , Outpatient Clinical Supervisor, Healthcare , Everett, Washington