Medical Assistant - Call and Referral Support (40hrs/wk)
Posted on: January 26, 2023
***Up to $3,000.00 sign on bonus for experienced MA's with a
minimum of one year experience and new employee of
***Up to $1,500.00 sign on bonus for new MA graduates***
Responsible for assisting providers by handling patient phone calls
and performing patient follow up via phone. Performs data entry
related to prescription refills, test/lab results, and other
clerical duties as necessary.
Essential Job Functions:
Answers and handles patient phone calls, takes messages for the
provider or forwards as necessary.
Calls in prescriptions as ordered by provider following standard
refill protocol. Performs data entry related to the refill of
Conducts follow up calls for the provider related to medication
adjustments or changes; appointment scheduling related to specific
care needs, providing patient specific information to specialist
providers, pharmacies and associated healthcare services following
HIPAA standards and EHPC protocol.
May call in lab/test orders and/or provide test and lab results to
patients following EHPC Lab/Test results protocol.
Must utilize EMR efficiently and follow appropriate processes for
entering and retrieving data
Skilled in the use of computer programs used in the clinic
License, Certification, Education or Experience:
REQUIRED for the position:
High School graduate or equivalent or applicable coursework to be
applied to obtain required WA State Medical Assistant
Current WA State Medical Assistant Certification.
Current national certification through the American Association of
Medical Assistants (AAMA), American Medical Technologist (AMT),
National Healthcareer Association (NHA), National Center for
Competency Testing (NCCT) or American Medical Certification
Current Healthcare Provider BLS certification by date of hire
Proficient with medical terminology
DESIRED for the position:
1 year of related work experience
Keywords: EvergreenHealth, Kirkland , Medical Assistant - Call and Referral Support (40hrs/wk), Healthcare , Kirkland, Washington
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