Medical Registration Specialist
Company: Center for Diagnostic Imaging
Location: Kirkland
Posted on: February 15, 2021
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Job Description:
Be a part of something bigger, and join our team as a Medical
Registration Specialist and help transform lives through remarkable
customer service. As a Registration Specialist, you will be the
first point of contact for patients -- answering phones, cheerfully
greeting and registering patients, scheduling patient procedures,
and acting a liaison between medical technologists and patients
waiting for exams. This position is 6:30am-3:00pm, Monday to
Friday, with an occasional weekend.
CDI delivers quality patient-centered care, showing in words and
actions the true meanings of our core values of accountability,
compassion, drive, excellence and integrity. You will play an
important part in that process by actively listening to patients'
needs, and showing empathy to every patient you speak with.
ESSENTIAL DUTIES AND RESPONSIBLITIES: Creates a positive experience
for every customer, every day by believing in and practicing The
Experience
(60%) Registration
Greets and checks-in patients scheduled for imaging services;
registers demographic
information and processes payment plans and copays with
patients
Fields calls appropriately for center associates
Calls patients to confirm upcoming appointments
Acts as liaison between technologists and the patients waiting for
exams and relays
messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines,
organizing coffee supplies,
and assisting with general office clean up
Prepares paperwork for daily and upcoming appointments
Faxes reports, billing requests, and medical release forms to
referring offices as
requested
Works closely with technologists to ensure patients have a smooth
transition between
the front office and technical areas
(15%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and
procedures that
require waivers to obtain authorization if needed prior to
appointment
Handles release of information requests for patients, referring
offices, other medical
facilities, attorneys & insurance companies following Company
guidelines
(15%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for
patients when
appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are
obtained
Schedules walk-in patients
(5%) Medical Records
Processes requests for image orders and CDs from referring
physicians and patients
Maintains an up-to-date and accurate database on all current and
potential referring
physicians
(5%) Completes other duties as assigned
075 - Kirkland, WA
Full-time
Required:
Ability to deliver high quality customer service to internal and
external customers by communicating with integrity and compassion;
1+ years customer service experience
Ability to work independently and in a team environment in a fast
paced environment
Working knowledge of Microsoft Office; proficient with using
computer systems and typing
High school diploma or equivalent
Preferred:
Previous medical office experience
Bilingual
Be a part of something bigger -- join our team in transforming
lives through remarkable service. CDI is a national provider
network of medical imaging and related services. Through our
collection of partnerships, we deliver our trademark customer
service and high-quality services to enhance patient care in more
than 35 states, offering a wide range of screening, diagnostic and
interventional procedures that complement each community's
needs.
CDI is an EO Employer/Vets/Disabled.
CDI is an equal opportunity employer; applicants are considered
without discrimination with regard to race, color, religion, sex,
national origin, age, disability, veteran status or other statuses
protected by state, local or other applicable laws. This policy
extends to all aspects of employment, including recruitment and
hiring.
CDI and its associates have an employment relationship, which is
known as employment-at-will. This means that either CDI or an
associate has the right to terminate the employment relationship at
any time, for any reason with or without cause or prior notice.
Keywords: Center for Diagnostic Imaging, Kirkland , Medical Registration Specialist, Healthcare , Kirkland, Washington
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