Senior Product Manager (Remote)
Company: Livesuper
Location: Seattle
Posted on: May 18, 2024
Job Description:
We started Super.com to help maximize lives-both the lives of
our customers and the lives of our employees- so that everyone can
experience all that life has to offer. For our employees, our
promise is that Super.com is more than just a job; it's an
opportunity to unlock one's potential, where learning is celebrated
and impact is realized. The Product team at Super.com is a
high-performing and fast-paced team of product managers who are
passionate about creating meaningful, impactful products that help
our millions of customers experience more of what life has to
offer. We champion the three key pillars of successful products:
data driven business outcomes, true understanding of who our
customer is, and integration of magic. We create the roadmap for
where the product is going, assess the impact it has on our
customers and business, and ensure Super is a world class product
loved by millions of people. Our team is focused on building
products that solve real customer problems and drive business
growth in close collaboration with cross functional peers in
engineering, data, growth, marketing, operations, etc. If you're
looking for a place to be challenged, be data driven, experiment,
and push product strategy forward, this is it! About this role As
the Senior Product Manager of the SuperApp Acquisition team, you
will lead a cross-functional Mission Aligned Team (MAT) to drive
subscription acquisition for Super+ Memberships. You will do this
by driving various metrics (efficient CACs, trial to full
membership conversion, initial activation, and understanding
retention trade-offs) of acquired membership users, reimagining our
customers' onboarding acquisition funnels to best suit the channels
we serve, and creating new products for our Super+ membership
program. Your primary role is to identify opportunities, test and
iterate to find and optimize productmarketmodelchannel fit, develop
and direct the product roadmap, develop go-to-market plans and
execute with your MAT. This is a high visibility, high priority
role, with close collaborations cross-functionally with all of our
product verticals at Super, including various General Managers, C
suite executives, Group product managers and the functional working
teams. The successful candidate has strong analytical skills, is
strategic and has excellent communication and collaboration
know-how. The candidate should also have a deep understanding of
customer needs and the competitive subscription landscape in North
America. If this sounds like you, let's talk! Responsibilities
- Own Outcomes and Prioritization of Roadmap: You effectively
prioritize feature requirements to drive maximum outcomes with
minimal effort, across engineering, design, and research teams to
achieve the objectives defined. You will be fully responsible for
the outcomes of your MAT and will showcase extreme ownership of the
same. -
- Spearhead Product Requirements: You will lead the product
requirements for your team. This includes defining product features
and specifications in a well defined product requirement document
(PRD) and writing experiments. You'll justify projects against key
company objectives and metrics. You will also support the Group
Product managers and GM in identifying future bets. -
- Lead and Mentor Mission Aligned Team and other PM's: At
Super.com , we're constantly helping each other uplevel our product
management expertise. You as the Senior PM will help lead and
mentor junior PMs to actualize the feature roadmap effectively. You
will share best practices you've learned and adopted with the team
to help uplevel them into future better PMs. -
- Manage Stakeholders: The Super+ Acquisition team works closely
with many cross-vertical teams and stakeholders. A key piece of
your role is ensuring all relevant stakeholders, leadership and
cross vertical teams are aligned with the feature roadmap and
build. -
- Lead Experimentation & Data Analysis: You will lead by using
experimentation as a tool to validate your hypothesis. At Super.com
experimentation is at the core of how we build confidence in our
ideas and we lead with data. You will back your roadmap and
strategy through data analysis done by yourself, on Amplitude, and
working with data teams on deep-dive analysis. You can dive into
raw data sets and drive key insights, and summarize complex data
insights into clear business strategies. You understand what makes
experiments effective and can bring this expertise in the way you
help drive better experimentation within the organizations. -
- Drive User Experience Mapping, Research and Design
Collaborations: You will work collaboratively with designers, UX
Research, Group and director of product to ensure the ideal user
experience is clearly mapped out and validated with data. This
creates the foundations for new product innovation and feature
improvements.Preferred Experience
- 3+ years of experience in product management, with prior
experience in growth, user acquisition or retention-focused product
development, ideally in a FinTech or Travel company -
- You've built and iterated upon MVP features and have experience
building both 0-1 features and experimenting on them to help teams
achieve 1-10 growth
- You're detail-oriented and can write clear and detailed product
requirements and specs with use cases
- You have the aptitude to dive into sets of raw data to draw key
insights that can be used to drive business outcomes. You can
summarize intricate data insights into clear business outcomes and
insights and can effectively communicate this to stakeholders to
drive decisions. Experience with using Amplitude is a plus
- You are experienced with project management tools such as Jira
and Notion, and can effectively manage your team's roadmap, backlog
and sprints through these tools. You are also practiced in leading
and coaching on effective rituals within the teams (grooming calls,
sprint planning, stand-ups, retros, demos etc.)
- You are able to thrive in ambiguity with a flexible operating
range and constantly call into question assumptions and biasesNice
to have
- Deep understanding of scaling B2C subscription products
- Deep understanding of scaling retention for a B2C product
- Strong balance of customer obsession, data driven nature, and
ability to imbue products with magic
- We rely on tools such as Amplitude, Jira, Confluence, DataDog,
Looker, Google sheets, Notion, SQL, Figma, storybook and many more.
The more you know, the better it would be.
- Competitive salary packages, equity options, great benefits
from day one, wellness budgets, as well as personal and team-level
development budgets
- We are remote first - you have the flexibility to work from
around the world and the hours that make sense for you- so that you
can do your best work while living life on your own terms -
- Other perks include: unlimited PTO, recharge days, travel
discounts on SuperTravel, Weekly UberEats credit, annual company
offsite -
- We welcome new family additions with generous parental leave
and a flexible return-to-work plan
- This is just scratching the surface- see our careers site for a
more detailed overview of our perks & benefits $135,000 - $220,000
a year As part of our compensation philosophy at - Super.com -we
benchmark roles based on geographic location. The base salary range
for this position in - Seattle -is - $135,000 USD - $220,000 USD We
are an equal-opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status. - Accommodations are
available on request for candidates taking part in all aspects of
the selection process. If needed, please notify our Talent
Acquisition Partner.
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Keywords: Livesuper, Kirkland , Senior Product Manager (Remote), Executive , Seattle, Washington
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