Human Resources Manager
Company: Downtown Emergency Service Center
Location: Seattle
Posted on: April 24, 2024
Job Description:
Job Type
Full-time
Description
Shift: Office Day (9:00am - 5:00pm)
Days Off: Saturday, Sunday
Insurance Benefits: Dental, Life, Long-term Disability, Medical (no
premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible
Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days
per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit
organization working to help people with the complex needs of
homelessness, substance use disorders, and serious mental illness
achieve their highest potential for health and well-being through
comprehensive services, treatment, and housing. Our vision is a
community where no person is abandoned, ignored, or experiencing
homelessness.
As the region's leading provider of services to multiply disabled
adults who have experienced chronic homelessness, DESC serves
almost 2,000 people each day. Our integrated service model is
designed to help people secure and maintain appropriate, safe and
affordable housing. DESC is recognized nationally and regionally as
an innovator in developing solutions to homelessness.
JOB DEFINITION:
The primary focus of this role will be on employee relations and
investigations, supporting the Senior Human Resources Managers in
day-to-day activities, and collaborating with other supervisors to
draft and review warning letters and corrective action plans.
Additionally, this position will provide valuable assistance and
oversight to the Senior HR Generalist, who in turn works with the
HR Specialists on benefits, leaves and accommodations, and
workplace safety. The ideal candidate will have expertise in these
HR fields and will be able to adeptly switch between competing
priorities.
DUTIES & RESPONSIBILITIES:
Employee Relations
- Assist the Senior HR Managers in the organization and
maintenance of employee complaints, grievances, and misconduct
issues. This may include actions such as participating in meetings
with employees and union representatives and drafting monthly
disciplinary reports for DESC directors.
- Provide timely and well-documented reports on investigation
findings, making recommendations for appropriate actions.
- Provide information for unemployment claims as required and
participate in unemployment hearings.
- Contribute to the development of training programs for managers
and employees on employee relations best practices.
- Collaborate with supervisors to draft and review warning
letters, ensuring clarity and adherence to company policies.
- Provide guidance on appropriate corrective action plans.
Employee Engagement and Retention
- Support the Employee Engagement Manager in planning and
executing employee engagement initiatives.
- Contribute to the development and implementation of programs
aimed at improving employee morale, motivation, and
satisfaction.
- Schedule stay interviews/exit interviews with the Employee
Engagement Manager. HR Development and Process Improvement
- Alongside the Senior HR Managers, develop and implement HR
policies, procedures, strategies, and initiatives, in accordance
with company goals and objectives. This will include collaboration
with senior leadership and departments across the agency.
- Identify HR process improvement opportunities and lead HR
process improvement projects.
- Support and provide oversight to the Senior HR Generalist and
four HR Specialists. As needed, assist with the processing of
benefits changes, leaves and accommodations, and workplace
injuries.
- Collaborate with the HRIS Coordinator to leverage the
capabilities of the HRIS (Paylocity), in order to improve and
streamline functionality for HR duties as well as other agency
needs.
- Create and implement processes for frequent and accurate HR
data entry audits. Other
- Provide leadership and expertise with employee compensation and
classification management. This will require partnering with the
Payroll department, DESC senior leadership, and union
representatives.
- Ensure legal compliance throughout human resource
management.
- Serve as a point of contact for HR-related inquiries and
concerns.
- Stay up-to-date with industry trends and best practices in
human resources.
- Performs other duties as assigned. Requirements
REQUIRED SKILLS & ABILITIES:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution
skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet
deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when
appropriate.
- Ability to act with integrity, professionalism, and
confidentiality.
- Thorough knowledge of employment-related laws and
regulations.
- Proficient with Microsoft Office Suite or related
software.
- Proficiency with or the ability to quickly learn the
organization's HRIS and talent management systems. EDUCATION AND
EXPERIENCE REQUIREMENTS:
Applicants must meet one of the following:
- Bachelor's degree, three (3) years of HR experience, and either
three (3) years (for bachelor's-level candidates) or one (1) year
(for master's-level candidates) of supervisory or management
experience.
- Associate degree, four (4) years of HR experience, and four (4)
years of supervisory or management experience.
- Five (5) years of HR experience and five (5) years of
supervisory or management experience.
PREFERRED QUALIFICATIONS:
- Master's degree.
- Degree in Human Resources, Business Administration, or related
field.
- SHRM-CP or PHR PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a
computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the
organization's facilities.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal
employment opportunities for all staff members and applicants. The
Agency will not discriminate against any employee or applicant for
employment on the basis of race, creed, color, sex, gender, sexual
orientation, age, national origin, caste, marital status, or the
presence of any sensory, mental or physical disability in any
employment practice, unless based on a bona fide occupational
qualification. Minorities and veterans are encouraged to apply.
Salary Description
$98,962.56 - $111,969.12 annually
Keywords: Downtown Emergency Service Center, Kirkland , Human Resources Manager, Executive , Seattle, Washington
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