Auto Body General Manager
Company: The Boyd Group
Location: Seattle
Posted on: April 18, 2024
Job Description:
Company: Gerber Collision & GlassWELCOME TO GERBER COLLISION &
GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of
the largest collision repair companies in North America. With $2+
billion in sales, over 800 locations and growing, our 10,000+ team
members across the United States and Canada are passionate about
delivering our goal to WOW Every Customer and Be the Best! We
invite you to join our team. Gerber offers a great place to launch
and grow careers. As we continue to grow, we have endless
opportunities for you to grow with us. Gerber Collision & Glass
recognizes, values and welcomes all applicants with unique talents
and abilities from all backgrounds and characteristics. All
qualified individuals are encouraged to apply, including
individuals with disabilities and Protected Veterans. Job
Description:The General Manager's primary responsibility and
accountability includes providing an exceptional and successful
customer experience while leading and maintaining the day-to-day
operation of the Store in compliance with established policies and
procedures. The General Manager plans and implements the daily
operations of the Collision Center to ensure that overall KPI's and
insurance metrics are met. They are responsible to coach and
empower each team member's performance and success in their
individual roles. The General Manager will promote and maintain the
highest quality standards of professionalism in serving all
customers, and the General Manager plays a pivotal role in the
success of the customer's experience by ensuring they are working
in alignment with all team members. General Managers are committed
to leading by example at all times. $110,000 - 130,000 / year Key
Job Responsibilities
- Ensure consistent execution of WOW (Wow Operating Way)
plan.
- Prepare and manage the annual and monthly operating budget of
the collision center.
- Forecast, target and track monthly sales, profit and expense
objectives.
- Deliver formal annual performance reviews and informal monthly
performance reviews.
- Monitor and maintain all A/P and A/R relating to the Collision
Center.
- Maintain a clean and organized repair facility at all
times.
- Monitor all maintenance required for all shop equipment,
including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress
code.
- Open and close the facility daily as per established
procedures.
- Conduct or coordinate daily production meetings/walks to
confirm through-put and delivery dates
- Manage all estimates to ensure labor mix is within established
standards. Manage store capacity.
- Lead and manage all repair facility personnel.
- Facilitate monthly Health & Safety and staff meetings . Attend
monthly managers meetings.
- Attend training, information sessions and workshops recommended
by Senior Leadership Team.
- Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required
- Post-Secondary Education or equivalent.
- Proven leadership experience in a collision repair environment
or similar role. Required Skills/Abilities
- Attention to detail and a high degree of accuracy.
- Ability to consistently demonstrate a successful client
experience
- Communicate clearly both verbally and in writing.
- Ability to motivate others utilizing effective coaching tools
and management skills. Please note, this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities, and activities may change at
any time with or without notice. The physical demands of your job
must be met to successfully perform the essential functions of the
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the job. Benefits That Drive Your
SuccessGerber offers the comprehensive benefits you expect from an
industry leader, including:
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education OpportunitiesGerber Collision & Glass is
proud to be an equal opportunity employer committed to an inclusive
and diverse workplace. All qualified candidates will receive
consideration for employment, regardless of race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, disability, age, pregnancy, genetic
information, creed, marital status, or any other consideration,
prohibited by law or by contract.About UsGerber Collision & Glass
has been WOWing customers with our collision repair services for
over 80 years. Please visit to learn more about our company.
Keywords: The Boyd Group, Kirkland , Auto Body General Manager, Executive , Seattle, Washington
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