Senior Director - Operations
Company: Friends of Youth
Location: Kirkland
Posted on: March 17, 2023
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Job Description:
senior director - operations The Senior Director of Operations
oversee and spearhead major activities in the Operations
Department. They are responsible for the overall management of the
services that occur within two or more of the following:
Administrative Services; Diversity, Equity and Inclusion;
Facilities; Human Resources; Information Services; Learning and
Development; Marketing and Communications. They lead, manage and
support Directors within the Operations Department, in providing
outstanding service and outcomes. The Senior Director of Operations
is a mission-focused, strategic, process-minded leader. They build
strategic relationships with Directors within the Operations
Department and support them with organizing their daily operations
and in making decisions regarding the overall operations of the
agency. Management Tasks 1. Represent Directors within the
Operations Department in Senior Leadership Team meetings with
presentation of operations, data, and status reports. 2. Deliver
effective plans and results against short and long-term goals. 3.
Develop and implement division strategies that support agency
innovation and growth. 4. Utilize an integrated approach to avoid
silos and create a high affinity for collaboration and teamwork. 5.
In collaboration with Directors within the Operations Department,
make and implement decisions that support agency development and
strategic planning. Service Design and Delivery Tasks 1.
Participate in formulating and administering operational policies
and procedures across division services. 2. Ensure optimal
effectiveness, efficiencies and collaborative focus across
divisions, services, and initiatives. 3. Assist in the development
of long-range strategic goals and objectives. 4. Analyze
performance data to measure the progress of individual services to
stated goals. 5. Proactively work with Directors within the
Operations Department to develop "business plans" that support the
operations plan and agency strategic plan. 6. Vet and develop
future ideas by continually leading strategic conversations with
Directors within the Operations Department, regarding service
innovation. Personnel Tasks 1. Provide Directors within the
Operations Department with a strong day-to-day leadership presence
that increases key impact measurements. 2. Encourage synergy and
collaboration across and between Directors. 3. Provide leadership
that generates respect and trust from employees and external
partners. 4. Coach, mentor and elevate the professional development
and capacity of Directors within the Operations Department. Other
Duties Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice. job requirements a. Education and Experience 1.
Master's degree in Counseling, Social Work, Public Administration,
or Public Health, preferred. Bachelor's degree with 8 years of
relevant experience can be substituted. 2. Minimum of 8 years of
working experience in the private or public sector. 3. Minimum of 5
years of managerial experience. 4. Proven success with change
management and culture shifts. 5. Strong computer skills in
Salesforce and MS Office Suite programs. PI208177901
Keywords: Friends of Youth, Kirkland , Senior Director - Operations, Executive , Kirkland, Washington
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