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Senior Director - Operations

Company: Friends of Youth
Location: Kirkland
Posted on: March 17, 2023

Job Description:

senior director - operations The Senior Director of Operations oversee and spearhead major activities in the Operations Department. They are responsible for the overall management of the services that occur within two or more of the following: Administrative Services; Diversity, Equity and Inclusion; Facilities; Human Resources; Information Services; Learning and Development; Marketing and Communications. They lead, manage and support Directors within the Operations Department, in providing outstanding service and outcomes. The Senior Director of Operations is a mission-focused, strategic, process-minded leader. They build strategic relationships with Directors within the Operations Department and support them with organizing their daily operations and in making decisions regarding the overall operations of the agency. Management Tasks 1. Represent Directors within the Operations Department in Senior Leadership Team meetings with presentation of operations, data, and status reports. 2. Deliver effective plans and results against short and long-term goals. 3. Develop and implement division strategies that support agency innovation and growth. 4. Utilize an integrated approach to avoid silos and create a high affinity for collaboration and teamwork. 5. In collaboration with Directors within the Operations Department, make and implement decisions that support agency development and strategic planning. Service Design and Delivery Tasks 1. Participate in formulating and administering operational policies and procedures across division services. 2. Ensure optimal effectiveness, efficiencies and collaborative focus across divisions, services, and initiatives. 3. Assist in the development of long-range strategic goals and objectives. 4. Analyze performance data to measure the progress of individual services to stated goals. 5. Proactively work with Directors within the Operations Department to develop "business plans" that support the operations plan and agency strategic plan. 6. Vet and develop future ideas by continually leading strategic conversations with Directors within the Operations Department, regarding service innovation. Personnel Tasks 1. Provide Directors within the Operations Department with a strong day-to-day leadership presence that increases key impact measurements. 2. Encourage synergy and collaboration across and between Directors. 3. Provide leadership that generates respect and trust from employees and external partners. 4. Coach, mentor and elevate the professional development and capacity of Directors within the Operations Department. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. job requirements a. Education and Experience 1. Master's degree in Counseling, Social Work, Public Administration, or Public Health, preferred. Bachelor's degree with 8 years of relevant experience can be substituted. 2. Minimum of 8 years of working experience in the private or public sector. 3. Minimum of 5 years of managerial experience. 4. Proven success with change management and culture shifts. 5. Strong computer skills in Salesforce and MS Office Suite programs. PI208177901

Keywords: Friends of Youth, Kirkland , Senior Director - Operations, Executive , Kirkland, Washington

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