Posted on: March 17, 2023
Our Company: -Quarterra Group, Inc., a wholly-owned subsidiary of
Corporation (NYSE:LEN and LEN.B), is a multi-strategy, real estate
alternative asset management company comprised of two rapidly
verticals: Multifamily and Single-Family Rental. - Launched in
Quarterra Multifamily, previously known as LMC, is among the
active developers, builders, and managers and has been on the
Council's (NMHC) annual Top 50 list for eight consecutive years.
Single-Family Rental launched in 2020 to provide individuals,
families who prefer to rent over home ownership the opportunity to
exceptional neighborhoods with great amenities. For additional
information, please visit Quarterra.com.
Summary of Position: The Assistant Manager supports the Community
Manager in overseeing and managing the financial and operational
aspects of the apartment community while maintaining an elevated
level of customer service at all times.Principal Duties and
- Accurately record all prospective and current resident
information to ensure the integrity of the community management
- Complete daily financial operation tasks of the community by
collecting and posting rent, fees, and other payments, preparing
daily bank deposits and reconciling bank accounts, preparing
financial reports, and processing invoices and payables.
- Review resident files and accounting records to determine
unpaid and/or late fees owed, communicate with residents regarding
outstanding balances, implement procedures for collecting on
delinquencies, and enforce the lease terms.
- Review and submit invoices from vendors, contractors, and
service providers for payment by reconciling work performed or
products purchased, obtaining Community Manager approval, coding
charges to appropriate Chart of Account codes, and managing
communication between the vendor/contractor and accounting.
- Follow the Company's established procedures related to
evictions by following proper notice requirements, eviction of
residents, and represent the Company as required in court hearings
and eviction proceedings.
- Process resident move-outs by reviewing lease terms and notice
requirements, apply appropriate deposit and lease cancellation
- Promote resident satisfaction and retention by responding to
complaints, questions, and requests in a timely manner, and take
appropriate action to resolve and address service issues in
accordance with established procedures and legal requirements.
- Act as the on-site supervisor in the absence of the Community
Manager by organizing and delegating daily work, coordinating
maintenance and make-ready tasks with the Service Supervisor, and
managing the operation of the community in compliance with company
policies, procedures, and business practices.
- Assist in managing the owner relationship by meeting with the
owners, conduct community tours, provide updates and information
about the community's performance, and respond to owner
- Support leasing and marketing efforts with leasing
duties.General Overview of Compensation & Benefits:
- The -median -base compensation for this position is estimated
to be -$25.00 annualized/per hour, subject to adjustment based on
business-related factors including -employee qualifications and
- This position will be eligible for company benefits -in
accordance with Company policy. We offer a competitive total
rewards package including medical, dental and vision coverage along
with a broad range of supplemental benefits including 401k
Retirement Plan, prepaid legal assistance, and more. We also offer
paid time off for vacation, sickness, holiday, and bereavement. We
are pleased to be able to provide 100% company paid life insurance
and long-term disability insurance. -
- This information is intended to be a general overview and may
be modified by the Company due to factors affecting the
businessEducation and Experience Requirements:
- High school diploma or General Equivalency Diploma is
- Bachelor's degree in business is preferred.
- Employment history that demonstrates experience in property
management, sales, marketing, and customer service sufficient to
assist in managing the day-to-day operation of an apartment
community, including but not limited to, resolving customer
complaints and issues, completing financial records, documents, and
reports, increasing sales revenue, and coordinating the work of a
- Literate with computerized financial and word processing
software.Physical Requirements:This is primarily a sedentary office
position which requires the Assistant Manager to have the ability
to operate computer equipment, speak, hear, bend, stoop, reach,
lift, and move and carry up to 25 lbs. Finger dexterity is
necessary. -#CK #LI-CK #LI-PMT
This description outlines the basic responsibilities and
requirements for the position noted. This is not a comprehensive
listing of all job duties of the Associate. Duties,
responsibilities and activities may change at any time with or
Quarterra Group is an Equal Opportunity Employer that prides itself
on diversity and inclusion in the workplace. All qualified
applicants will receive consideration for employment without regard
to sex, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, pregnancy or related
condition, protected status, or any other status prohibited by
applicable national, federal, state or local law. Quarterra Group
believes diversity and inclusion among our Associates is critical
to our success and we seek to recruit, develop and retain the most
talented people from a diverse candidate pool.
Keywords: Quarterra, Kirkland , Assistant Manager, Executive , Kirkland, Washington
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