Technical Program Manager II

Company: Akorbi
Location: Kirkland
Posted on: January 25, 2023

Job Description:

Technical Program Manager II

Position Description

This is a position is with famous client. It is a Hybrid (In office 50%) role based in Kirkland, WA. The Technical Program Manager in this position will work on the Partner Engineering team for the Messages application to help OEMs and carriers with the information that will minimize friction in preloading the app for new device launches. This TPM will work with the test team to run the validation test cases on reference devices for early detection of issues and update the documentation to track the progress for external partners. This TPM will also monitor the performance metrics and compose reports on a periodic basis. Another responsibility will be to schedule and arrange the logistics of the resources for test and validation including device samples, SW releases and documentation.

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Role Description

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Manage issues reported from the pretest for single registration carrier Tas

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• Host stand up with the testers 2 times a week during the pretest (1 month per each quarter)
  
• Receive daily reports from the pretest and triage for OEM sample/binary issues
  
• Open bugs in buganizer with logs if not resolved by OEM or the tester
  
  
  
  Sample logistics and inventory management
  
• Arrange samples delivery with OEM and the tester including flashing of the devices to the firmware binary that may need to be updated a few times per each test run
  
• Send and receive OEM devices
  
• Create shipping and return labels on behalf of Eng/PartnerEng
  
• Keep track of all test devices critical inventory information systematically (e.g. IMEI, manufacture, current owner, existing build #, latest build #)
  
  
  
  Update the baseline test results
  
• Create a draft baseline test results based on the test results
  
• Run a weekly review of the open issues with temporary waiver to update the status in the baseline test results
  
  
  
  Run weekly bug follow up meetings with PE
  
• Provide the SR issue volume trend update
  
• Provide the baseline update status
  
  
  
  Manage OEM firmware binaries and unlock codes for supporting Eng and EngOps
  
• Flash device builds using OEM instructions to desired build versions
  
• Ensure all xfn teams are using the right build version
  
• Change between user builds and userdebug builds as needed
  
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  Mandatory
  
  
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  • BS/BA degree
    
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    Desired
    
    
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    • 3 to 5 years of technical project management experience
      
    • Mobile carrier certification experience
      
    • Speaks Korean
      
      Benefits - -
      
      We offer a wide range of benefits including Medical, Dental, paid holidays, and more.
      
      
      
      About Our Client -
      
      Our client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.
      
      
      
      About Akorbi -
      
      Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centers with business process outsourcing capabilities, interpretation, and localization services. -
      
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      Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents' Organization. Our founders have been featured in -on the Bloomberg channel, as well as several notable publications, including Forbes, Inc. Magazine, TIME, Fortune and Google+.

Keywords: Akorbi, Kirkland , Technical Program Manager II, Executive , Kirkland, Washington