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Location Manager *$500 Signing Bonus*

Company: Mercurys Coffee Co
Location: Kirkland
Posted on: November 18, 2021

Job Description:

POSITION: Location Manager *$500 Signing Bonus* ABOUT THE ORGANIZATION: MERCURYS MISSION: To Embrace People, Foster Relationships and Spread Love - One Greeting, One Connection, One Relationship at a Time We are a locally owned company founded in Woodinville in 1998. Over the years, we have grown to 10 Eastside locations, including our newest Flagship Roastery and Bakery, Redmond Cafe, Woodinville, and Bothell Drive locations. We have won numerous awards for our commitment to excellence. We are intensely focused on providing the most memorable Customer Service, Organic Coffee, Specialty Beverage, and Bakery experiences throughout our diverse company platform and world-class Flagship Roastery and Bakery in Bellevue. We invite you to be a part of a team that prides itself on three core principles: COFFEE. CULTURE. COMMUNITY.Description

  • Provide Mercurys Coffee Co. customer service every time
  • Oversees that requested beverages are made to Mercurys. standard and in the expected amount of time
  • Knowledge of general business operations and how to drive sales and reduce costs
  • Ability to direct and lead a team of 2-10 baristas at a time
  • Proven ability to coach, develop, and performance manage a team
  • A role model that embodies Mercurys standards for their team
  • Effective at leading team meetings and deliver quarterly performance reviews to all staff
  • Can effectively lead team meetings and deliver quarterly performance reviews to all staff
  • Good math skills and ability to use a POS system, balance tills and complete banking
  • Resolve all customer complaints and ensure the customer leaves satisfied
  • Consistently performs all opening/closing and end of shift tasks as assigned and in a timely manner
  • Adheres to all food safety and sanitation standards
  • Always punctual and has reliable transportation
  • Effective problem solver with awareness to escalate issues to Management
  • Resourceful
  • Leads all store operations
  • Provides in the moment coaching and monthly feedback using Mercurys performance management toolsPM21LOCATION: WA, KirklandCATEGORY: Food & BeveragePOSITION REQUIREMENTS:
    • High School Diploma or GED
    • Strong verbal and customer service skills
    • Flexible schedule to fit the needs of the business
    • Developed critical thinking to make equitable decisions
    • Previous management experience in a retail environment
    • Previous ordering/receiving and inventory management is preferred Core Competencies:
      • Fun, outgoing personality with excellent work ethic and a positive attitude
      • Must be a team player and perform well under pressure
      • Ability to recognize, understand, manage, and reason with emotions
      • Ability to perform repetitive bending, reaching, standing, and motion of the wrists and hands for 6-7 hours per day
      • Ability to lift 40 lbs. regularly
      • Customer Service Focused
      • Leadership SHIFT: Various ShiftsFULL-TIME/PART-TIME: Full-TimeEOE STATEMENT: Mercurys Coffee Co. is an equal opportunity employer to all employees and applicants. Mercurys does not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. Please contact for accommodations to the application process


Keywords: Mercurys Coffee Co, Kirkland , Location Manager *$500 Signing Bonus*, Executive , Kirkland, Washington

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