Company: Albertsons Companies, Inc.
Posted on: February 22, 2021
10020 NE 137TH STREET, KIRKLAND, Washington 98034 Job Title
Starbucks Manager Job Description JOB DESCRIPTION : As a primary
contact for Safeway customers, the Starbucks Department Manager
provides friendly, courteous, and helpful service. The Starbucks
Department Manager is held accountable for the department's results
in providing superior service, increasing sales, improving gain,
and containing costs. Follows division guidelines for the
implementation of the merchandising program. Changes signs and
prices as directed by merchandising. Responsible for maintaining
appropriate stock and inventory. Writes order in the order
guidebook and enters into computer. Checks order for completeness
upon arrival. Trains, supervises, schedules, and assigns duties to
barista clerks. Brews coffee and tea, using coffee urns, drip or
vacuum coffee makers, teapots, drink mixers, and other kitchen
equipment. Performs various duties to assist in filling customers
orders. Cleans and polishes utensils and equipment used in beverage
preparation. Serves coffee. Operates cash register to accept
payment and make change. JOB DUTIES : Safeway Starbucks Department
Manager employees are generally responsible for completing the
following job duties:
- Provide customer service as currently defined by the employer
within the scope of the position and within company policy.
- Speak with customers to resolve problems with sales,
dissatisfaction of service, or other problems related to the
operation of the department.
- Train, schedule, and supervise barista workers to ensure
optimum staffing patterns for the department.
- Provide financial reporting to Store Manager and Field
- Change signs and prices as directed by merchandising.
- Write order in the order guidebook and enter into computer.
Check order for completeness upon arrival.
- Brew coffee, tea and chocolate.
- Operate electronic cash register to total customers' final
bill. Receive payment for customer purchase and count back correct
- Maintain cleanliness of coffee service area of the store.
- Sets up and maintains displays in coffee area.
- Replace stock in preparation area from supply area.
- Other duties as assigned. JOB RELATED QUALIFICATIONS:
- Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related
- Ability to interact with customers and co-workers.
- Ability to understand and follow directions. SUPERVISORY
RESPONSIBILITIES: Barista staff. PERMITS/LICENSES: Varies depending
on store location and state/county requirements. WORK ENVIRONMENT:
Temperature Extremes: N/A Chemicals: Seldom (surface cleaners,
grease cutters, detergents). MACHINES, TOOLS, AND EQUIPMENT: cash
registers, grocery carts, box knife, blender, coffee maker, spoons,
cups, pitchers and other utensils, coffee grinder PHYSICAL DEMANDS:
Constant (over 70% of the time) Frequent (30-70%) Occasional
(10-30%) Seldom (1-10%) Lifting: Constantly lifts 1-10 lbs.
Frequently lifts 11-20 lbs. Seldom lifts 21-50 lbs. Carrying:
Frequently carries 1-10 lbs. Pushing / Pulling: Frequently
pushes/pulls 1-10 lbs. Seldom pushes/pulls 11-20 lbs. Reaching:
Constant knee to shoulder level reaching. Occasional at or above
shoulder level reaching. Standing: Constant standing while on job.
Sitting allowed on breaks. Walking: Constant walking while on job.
Climb/Balance: Seldom. May use stepstool or ladder to reach upper
shelves. Trunk Functions: Frequent neck rotation, bending/stooping,
and twisting. Occasional bending of head and squatting. Seldom
crouching. Vision: Depth perception used to move around coffee area
of store. Near vision used to operate machinery, read indicators,
clean dishes, operate cash register, accept payment, and make
change. Hearing: Used to exchange information with other employees,
take customers orders and obtain information over
telephone/intercom. Speech: Used to provide service to customers,
provide information to other employees and use the
telephone/intercom. Your full LinkedIn profile
will be shared. Learn More
Keywords: Albertsons Companies, Inc., Kirkland , Starbucks Manager, Executive , Kirkland, Washington
Didn't find what you're looking for? Search again!