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Business Manager

Company: Roman Health Pharmacy LLC
Location: Kirkland
Posted on: February 18, 2021

Job Description:

Are you passionate about contributing to the success of a small company that is on a hockey stick growth curve? Do you have the capability to bring order to the potential chaos of lots of moving parts? Are you a people-person that enjoys building relationships and getting to know the intricate details of everyone you interact with? Are you helpful, humble, accountable, self-motivated and always driven to do better? If you are that go-getter who is very results-oriented, and likes to work in a team and make a big impact, you should be part of the Crosslake experience. Crosslake, an enabler of software engineering excellence for high-profile technology companies, is seeking a superstar business manager that knows how to facilitate success. You've lived in the trenches and ideally have successfully contributed to successful teams in their quest for the promised land of high quality projects. Whether it's cats, cows, or people, your organization and herding skills help achieve business goals while keeping customers insanely happy. Expected Results

  • Collaborate with Sales and Directors to staff projects based on skill requirements and capabilities of consultants
  • Coordinate a large number of projects, often with urgent deadlines, without letting anything slip through the cracks.
  • Solicit feedback from consultants on their peers to understand consultant--strengths/weaknesses, skill sets, availability, and applicability to projects.
  • Work directly with the Crosslake directors to coordinate across practice areas ensuring the staffing assignment needs are all taken into account, and optimized.
  • Generate reports and metrics critical to the business on-demand and at regular intervals (e.g. quarterly).
  • Creativity to try new things to improve business results Requirements
    • Ability to work virtually with personnel located across the globe across multiple time zones - ability to have flexible hours of work -
    • Ability and willingness to work more than 40 hours / week job - often 50-60 hours will be needed and including time on weekends and holidays.
    • Ability and willingness to monitor email and Teams chat 'off hours' and weekends for urgent requests and triage a resolution plan with other Operations team members.
    • Ability to handle ambiguity and rapidly changing priorities from multiple stakeholders; ability to handle multiple competing highly urgent matters
    • Experience using "informal" tools for tracking and project management such as Trello and Excel
    • [Strong preference] experience using Professional Services Automation tools with preference for NetSuite OpenAir
    • Familiarity with O365 - OneDrive, SharePoint, OneNote, Forms, etc.
    • Familiarity with staffing/resourcing for a technical professional services company; basic familiarity with technical concepts (e.g., on-premise hosting vs. cloud, agile vs. waterfall development, etc.)
    • Efficient and strong verbal and written communicator - ability to communicate effectively verbally, in email, and Teams chat
    • Action-oriented - you get stuff done. Efficiently.
    • Team player, ability to maintain a fun and colloquial attitude in high stress environment
    • You're smart. You're skilled. You want to drive success of a growing company. You love learning new things that lead to quick business results. Your organization skills are top of the heap. You should be a part of the Crosslake experience.

Keywords: Roman Health Pharmacy LLC, Kirkland , Business Manager, Executive , Kirkland, Washington

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