Manager, Database Systems Engineering, Infrastructure and Operations 3 Locations ReqID:33483

Company: ServiceNow
Location: Kirkland
Posted on: January 14, 2021

Job Description:

DescriptionManager, Database SystemsServiceNow makes the world of work, work better for people. We help our customers automate and improve their operations in three core areas; within their IT teams, with their employees, and with their customers.The ServiceNow platform not only powers every ServiceNow delivered application but also allows customers to create their own custom applications and solutions. Our goal is to build a high performing, scalable and robust database platform that can support the various workloads our customers deploy.As our customer base and their usage grows, it is imperative for our database platform to adapt to support different workloads as demanded by our customers. Our database engineering team is responsible for building the core engine which supports these use cases. This includes developing in-memory and on-disk data structures and algorithms, row and columnar stores, networking, query optimization, and execution.In this team, we are looking for a manager with passion and commitment to overcome hard technical and architectural challenges to deliver excellent customer outcomes. If you---re creative, collaborative and are interested in developing solutions that make a difference while having fun, ServiceNow is the place for youWhat you get to do in this role:Manage and grow a team of super-smart engineers building and deploying the columnar database solutionsWork closely with product management, product support and other dev teams to deliver high-quality solutionsUse critical thinking skills to solve difficult and sometimes ambiguous problemsDeliver outstanding experience for our customers In order to be successful, we need someone who has:8 years of software development experience with 2 years of experience as manager leading software developersExperience leading projects in C, C++ or GoExperience supporting customer/product escalationsAble to hire top talent and build a productive teamAbility to handle multiple competing priorities in a fast-paced environmentAbility to learn new concepts quickly and execute plans to integrate innovative solutions to service now platformExperience with Cloud Database Platforms will be a big plusExcellent written, verbal communication and Inter-Personal skills with the ability to present complex technical information in a clear and concise manner to a variety of audiencesServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisitionservicenow.com for assistance.

Keywords: ServiceNow, Kirkland , Manager, Database Systems Engineering, Infrastructure and Operations 3 Locations ReqID:33483, Executive , Kirkland, Washington