Employee Relations Manager

Company: Q Analysts
Location: Kirkland
Posted on: January 12, 2021

Job Description:

Q Analysts is looking for an HR and Employee Relations professional with experience in Europe. This person will serve as our Employee Relations Manager and will guide the evolution of our employee relations program in Europe. They will act as a steward of Q Analysts culture, philosophy, policies, and practices in handling employee matters and will work in close partnership with the Q Analysts Human Resources Team in the United States. We are looking for an Employee Relations Manager with deep experience influencing and impacting high levels of employee satisfaction through effective management (both proactive and reactive) of a wide range of employee relations issues. This person will love being in the field and constantly interacting with employees, building proactive relationships, and facilitating issue resolution. They will be accountable for working with employees to build trusted relationships, while leading with warmth, empathy, compassion, and creativity to think inside and outside of the box to drive the right solutions.Responsibilities: The work of the successful candidate will include: Onboarding/Offboarding support for Q Analysts employees at all project sites and office locations in London and Zurich.Support various policies and programs including employee counseling and engagement, policy interpretation and addressing sensitive work-related issues. Partner with Q Analysts--- Human Resources Team to effectively support investigative processes of employee complaints and resolve conflicts, compliance, and sensitive work-related issues. Point of contact for employee training, development and career tracking. Execute Q Analysts employee relation programs, organize events, forums and ad hoc training. Support performance appraisal process and implementation as needed. Coach and counsel site managers and employees on issues related to workplace dynamics. Partner and coach across HR on interventions required for individuals, managers and teams on preventing employee relations issues, effective management of performance cases, giving performance feedback, employee engagement and retention, inclusion, and other topics related to manager effectiveness. Help with review and evaluation of current and potential benefits packages for employees.Excellent judgment and follow-up.Job requires onsite presence 34 days per week and bi-weekly travel between our London and Zurich offices post Covid-19. Expectations to work with staff in the USA Pacific time zone. Skills and Qualifications:Qualifications include a minimum of 5-8 combined years of directly applicable HR and Employee Relations experience or an equivalent combination of advanced training and experience. Other skills include but are not limited to: Ability to partner with HR and legal teams to effectively manage and all types of employee relations cases. Excellent coaching, facilitation, and conflict resolution skills, including stellar communication, collaboration, case handling and project management. Strong working knowledge of UK and Switzerland employment laws and regulations and the ability to appropriately spot employment risk issues. Knowledge and experience with Performance & Development processes. Experience with a variety of issues such as harassment, discrimination, workplace violence, ethical issues, etc. Business and people acumen, knowledge of consulting frameworks and models, and ability to influence employees and managers at all levels. Demonstrated examples guiding employees with goal setting and career developmental growth. Ability to be highly empathetic and comfort and experience dealing with ambiguity, change, and challenging problems. Strong diversity and inclusion acumen. Education and Experience:A minimum of 5-8 years of experience in HR, with a focus on employee relations is critical.Bachelor---s degree in related field. You must have international experience and knowledge of international law. Knowledge, interpretation, and application of relevant HR best-practices, employment law standards, and workplace investigative protocols. Experience working with engineering staff in Big Tech companies. Location: Remote Home Office About Q Analysts Join Q Analysts and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and have partnered with some of the world's best companies to deliver services that exceed expectations. Q Analysts provides industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).Q Analysts is headquartered in San Jose, CA with a presence throughout the US and internationally. The company has been recognized repeatedly for its industry-leading growth rate and service quality. At Q Analysts, we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefit packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Learn about us here and come join us.Type: PermanentCategory: Unassigned

Keywords: Q Analysts, Kirkland , Employee Relations Manager, Executive , Kirkland, Washington