Floral Manager - 1142
Posted on: March 28, 2020
Position Purpose:As a primary contact for customers, the Floral
Manager providesfriendly, courteous, and helpful service. The
Floral Manager is held accountable for thedepartment's results in
providing customer service, increasing sales, improving profits,
andcontaining cost.Key Responsibilities & Accountabilities:1.
Provide customer service as currently defined by the employer
within the scope of theposition and within company policy.2. Train,
schedule, and supervise floral clerks to ensure optimum staffing
patterns for the floralarea.3. Writes schedule for Floral
Department with Store Director approval.4. Follows Division
guidelines for the implementation of the merchandising plan.5.
Speak with customers to resolve problems with sales,
dissatisfaction with service, or otherproblems that are related to
the operation of the floral area.6. Design esthetically pleasing
floral arrangements for display or to meet the needs of aparticular
customer.7. Manages inventory per company policies and practices to
drive sales and profits.8. Perform daily inventory. Order necessary
supplies to maintain adequate inventory.9. Prepare and input floral
department orders into computer.10. Stocks and maintains displays
in the floral department. Make sure that all expired items aremoved
from the shelves daily.11. Operate helium tank to inflate
balloons.12. Use sprayers and containers to water all plants.13.
Maintain cleanliness of floral area14. Operate cash register.15.
Monitor inter-office mail and company web page daily for updated
information.16. Other duties as assigned.Skills and Requirements:1.
Ability to follow company customer service procedures. Demonstrated
prior customerservice skills or related experience.2. Ability to
interact with customers and co-workers.3. Ability to understand and
follow instructions.4. Previous experience or training as a floral
clerk or designer.5. Desired: Prior management experience. -Work
Environment:% Inside: 90% Outside: 10%Temperature Extremes: Varies
depending on store location.Chemicals: Seldom (mild detergents or
glass cleaner).Uses equipment such as hand truck, six-wheeled cart,
grocery cart, box cutter, pens andpencils, spray bottle, rags,
mops, broom, telephone/intercom, knives, calculator, flower
cutter,balloon machine, computer, floral decorating supplies, cash
register to perform tasks throughoutworkday.Safety -- Sensitive
Position:Job responsibilities include tasks or duties that could
affect the safety or health of theemployee performing the task or
others.DISCLAIMER:The above statements are intended to describe the
general nature of work performed byemployees assigned to this job.
If you have questions or you wish to request anaccommodation to
perform the essential functions of this job, please contact your
StoreDirector. All team members must comply with Company, Division,
and Store policiesand applicable laws. The responsibilities, duties
and skills required of personnel soclassified may vary within each
store and from store to store.SAFEWAY, INC IS AN EQUAL OPPORTUNITY
Keywords: Safeway, Kirkland , Floral Manager - 1142, Executive , Kirkland, Washington
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