Web Cloud Engineer

Company: Hansell Tierney
Location: Kirkland
Posted on: September 15, 2020

Job Description:

Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clientsrsquo unique needs. We are currently assisting our client with their search for a Web Cloud Engineer. Duration Full-time. Location COVID Remote based out of Kirkland, WA - LOCAL CANDIDATES ONLY. Once it is safe, this role will return to the office. s and those authorized to work in the US are encouraged to apply. Work sponsorship is not available at this time. Job Summary The Web Cloud Engineer will enable the digital presence and continued outreach of the organization's mission. The Web Cloud Engineer will work on a team under the direction of the Web Solutions Architect. This role is responsible for supporting the daily operations of the organization's digital platform by maintaining and enhancing its cloud infrastructure, services and applications. This role works with internal stakeholders and external delivery teams to administer the organization's cloud web environment. This requires taking a comprehensive view across the core components of the digital platform to ensure all sites and services are operating effectively. Core Responsibilities Web Platform Administration and Monitoring Working under the guidance of the Web Platform Architect, work with the Communications team and strategic partners to design, build and administer the organization's web platform system Under the direction of the Web Platform Architect, perform ongoing administration and continuous improvement of all technology tiers of the web platform Azure Cloud Hosting Services, CMS, CDN, 3rd party analytic tools (monitoring) Monitor system-operating capacity for all cloud services, servers and databases. Perform routine maintenance tasks and health checks on all cloud infrastructure systems including validating configuration, backups, restore, hot fixes and continual log analysis to ensure the platform is running without issue. Maintain internal responsibilities for supervising the application performance management and site performance monitoring system. Manage all alerts and exceptions and work with applicable owners to report and resolve identified issues. Synthesize data related to site traffic, event management and other system tools to provide platform health reporting to internal teams. Support deployment schedules and platform maintenance that occasionally occur outside of regular business hours Help achieve a secure and scalable infrastructure targeting 99.9 uptime service levels Content Management System Administration Serve as the central point of contact for CMS administration and support usage for internal teams and site owners Lead and coach internal team members on best practices and effective usage of the CMS Work as a part of the development team to translate design concepts into page components, templates and modules within the CMS Manage roles and access permissions for all internal and external CMS users Perform ongoing audits of the CMS and related content libraries to ensure alignment with standards and best practices Resolve site content publishing workflow issues as they arise Site Deployment Oversee and execute the site code deployment processes for all environments Ensure all code deployment automations execute successfully without errors Manage code check-ins and code merge processes related to site development. Work with site developers to resolve conflicts and ensure adherence to code standards. Web Platform Quality Assurance Lead quality assurance activities for all websites on the platform Collaborate with site owners to develop an understanding of user stories and use cases to formulate test approaches, write test plans, and effectively analyze outcomes. Develop and maintain a test script library that covers all site stories, use cases, integrations, and capabilities. Perform manual test execution including functional, regression and integration testing. Partner with site owners to oversee execution of user acceptance testing Thoroughly document defects with steps to reproduce and triage them through the defect lifecycle. Coordinate with developers and site owners to resolve. Work to automate applicable regression testing scripts for existing sites Ensure all sites are functional, optimized, meets industry and organizational standards, and compatible with identified browsers, devices, and operating systems. Develop new compatibility standards as technology and best practices evolve. Drive root-cause analysis with applicable team members and third-parties for incident and response management. Implement findings. Vendor Management Develop a working partnership with the organizationrsquos digital agencies, development teams and other third-party partners Manage support escalation when necessary to ensure services are being delivered according to SLAs. Assume additional duties as required QUALIFICATIONS 3 -5 years of serving in an Infrastructure Engineer andor Web Administrator (or similar) role Experience with the Microsoft Azure cloud hosting environment, cloud hosting models and services. Azure Administrator or Azure DevOps certifications a plus. Working experience with Web development tools, languages and frameworks including the following ASP.NET, C, MySQL, MS-SQL, MVC, SOAP, Rest, git, javascript, Angular, React.js, CSS, JSON, XML, HTML, etc. Experience with CRM tools such as Sitecore, Drupal, Adobe, Wordpress or equivalent. Working history with the Sitecore CMS platform strongly preferred. Experience with CDN technologies such as Akamai, Cloudflare, or equivalent Strong analytical skills with a demonstrated ability to identify solutions and solve problems Excellent interpersonal skills with a genuine focus on customer service Exceptional organization and time management skills ndash able to prioritize multiple tasks to meet changing deadlines Proven track record of working in a dynamic, fast-paced environment, requiring a high level of attention to detail while maintaining focus on the big picture. EDUCATION Bachelorrsquos degree in computer science, information systems or business administration or equivalent combination of education, training, and experience required. Each employee makes a significant contribution to the success of an organization. That contribution is not limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified or assigned. It is expected that each employee will offer hisher services wherever and whenever necessary to ensure overall success.

Keywords: Hansell Tierney, Kirkland , Web Cloud Engineer, Engineering , Kirkland, Washington