Specialty Artist - MAC
Company: Ulta Beauty
Location: Lake Stevens
Posted on: April 24, 2024
Job Description:
OVERVIEW
Experience a place of energy, passion, and excitement. A place
where the joy of discovery and uncommon artistry blend to create
exhilarating buying experiences-for true beauty enthusiasts. At
Ulta Beauty, we're transforming the world one shade, one lash, one
cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived
values-where voices are heard, contributions valued and recognized
and growth opportunities abound, consider Ulta Beauty. Nowhere else
are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Artist - MAC is responsible for maximizing sales in
the MAC brand (including color cosmetics, skincare, and fragrance)
by engaging guests to determine their individual needs, assisting
guests in the selection and purchase of merchandise, and
maintaining overall store standards, including cleanliness and
replenishment. They represent the image, products, and culture of
Ulta Beauty and the MAC brand to the Ulta Beauty guest and support
the Experience Manager (EM) through a focus on performance
(service/retail sales and in-store events), people (guest service
and associate culture), and process (operating procedures and
compliance standards). This position requires professional caliber
makeup artistry skills, exceptional guest service, and the aptitude
to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Specialty Artist - MAC is a champion of Ulta Beauty's mission,
vision and values, and should demonstrate them skillfully and
consistently by performing the following duties and
responsibilities of the position (as well as all other
projects/duties as assigned):
Performance
- Meet or exceed MAC brand sales and service goals and contribute
to meeting or exceeding the store's goals related to retail and
service sales, guest loyalty (including credit), omni-channel, and
retail shrink as set by Ulta Beauty.
- Build and maintain strong customer relationships by interfacing
with existing guest base, maintaining active contact with a growing
preferred guest list, and following up on guest inquiries.
- Ensure that each guest receives exceptional service by greeting
and engaging every guest, personalizing service to their needs,
offering samples, and recommending complementary products and/or
services.
- Conduct personalized, professional caliber makeup
demonstrations, applications, and lessons; skincare analyses; and
product demonstrations with guests to MAC and Ulta Beauty brand
standards.
- Study and practice the Skill Certification requirements and
complete as many skill sets as appropriate, within the specified
time frame as set by Ulta Beauty and MAC brand.
- Remain informed, participate in, and inform guests about
promotions and marketing initiatives within the brand and
throughout all categories/departments of the Ulta Beauty
store.
- Book appointments for and support the execution of services and
in-store events that deliver an unrivaled guest experience while
delivering on sales goals for the MAC brand and the store.
- Take the initiative to stay informed regarding new and existing
industry trends, products, and services during work time, and be
knowledgeable about the ingredients and benefits of these trends,
products, and services to better serve guests.
- Maintain prompt, regular attendance. People
- Contribute to an inclusive environment that supports teammates,
peers, and the internal and external guests served.
- Share the benefits of the guest loyalty program, including
credit and the Ulta Beauty app, with guests on the salesfloor.
- Maintain and update an active clientele portfolio for MAC brand
sales.
- Serve as an Ulta Beauty and MAC brand ambassador with all store
associates, brand partners, and guests by sharing product
knowledge, makeup application techniques, information on makeup
trends, and MAC consciousness programs and philosophies, including
the "Back to MAC" program.
- Maintain strong relationships with MAC brand partners through
participation in required trainings and the execution of in-store
events and promotions.
- Regularly participate in ongoing training, including brand and
category education, to enable continuous professional development
and drive MAC brand sales performance.
- Collaborate with managers and associates throughout the store
to help grow the business. Process
- Be knowledgeable of and ensure adherence to Ulta Beauty's
policies, procedures, and standards.
- Adhere to the Ulta Beauty and MAC brand dress code, including
wearing brand assets as directed.
- Drive sales by keeping assigned work area replenished, signed,
and faced and ensuring testers are available and maintained in
compliance with hygiene standards.
- Maintain outstanding store and MAC operational standards,
including participation in MAC recycling program and maintaining
cleanliness of the MAC brand area and any additional assigned area,
including the salesfloor, restrooms, cashwrap, backroom, and break
area.
- Participate in completing merchandise resets, planograms,
marketing displays, physical inventory procedures, and processing
shipment using Ulta Beauty and MAC brand provided technology and
best practices.
- Protect company assets by following loss prevention best
practices and providing exceptional guest service.
- Execute other operational tasks as directed. JOB
QUALIFICATIONS
Education
- High school diploma is preferred
- Cosmetology or demonstrator license where required by state law
Experience
- Cosmetics artistry experience preferred Skills
- Demonstrates significant competency in sales, products, and
service.
- Ability to build and maintain strong customer
relationships
- Ability to work independently and as part of a team
- Ability to positively and proactively handle guest concerns and
prioritize multiple tasks in a fast-paced environment
- Strong verbal communication and interpersonal skills SPECIAL
POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekdays,
and holidays
- Attend brand sponsored trainings WORKING CONDITIONS
- Frequent mobility during shift
- Frequent standing, bending, reaching, pulling, pushing, and
twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during
shift
- Continuous coordination and manipulation of objects during
shift If an associate has a disability that prevents them from
performing an essential function of the job, the Company will
engage in the interactive process with the associate to determine
whether there is a reasonable accommodation that will enable the
associate to perform the essential functions of the job.
The pay range for this position is $20.00 - $30.00 / Hour with the
opportunity for eligible associates to earn additional compensation
pursuant to the Company's bonus plan. Exact pay will be based on
factors including, but not limited to relevant education,
qualifications, certifications, experience, level, shift,
geographic location, and business and organizational needs.
Full-time positions are eligible for paid time off, health, dental,
vision, life and disability benefits. Part-time positions are
eligible for dental, vision, life, and disability benefits. For
additional information concerning our benefits, visit our Benefits
and Career Development
page:https://careers.ulta.com/careers/about-us/benefits-and-career-development
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful.
Ulta Beauty is the largest North American beauty retailer and the
premier beauty destination for cosmetics, fragrance, skin care
products, hair care products and salon services. We bring
possibilities to life through the power of beauty each and every
day in our stores and online with more than 25,000 products from
approximately 500 well-established and emerging beauty brands
across all categories and price points, including Ulta Beauty's own
private label. Ulta Beauty also offers a full-service salon in
every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including
those with arrest records, conviction records, or other criminal
histories, in a manner consistent with the requirements of any
applicable state and local laws, including the City of Los Angeles'
Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair
Chance Ordinance, and the New York City Fair Chance Act.
Keywords: Ulta Beauty, Kirkland , Specialty Artist - MAC, Advertising , Lake Stevens, Washington
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