Operations Center Agent

Location: Seattle
Posted on: April 17, 2024

Job Description:

Adecco is assisting a local client in recruiting for a current Operations Center Agent - Customer Service job in Seattle, WA. This is for a long-term temporary opportunity. As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. You will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative - Customer Service job include:

Basic Qualifications:

¿ High school diploma or equivalent

¿ Ability to demonstrate basic computer skills and navigation

¿ Ability to demonstrate strong communication skills, both oral and written.

Preferred Skills/Experience:

¿ Previous customer service experience

¿ Previous experience as a call center agent is ideal.

¿ Computer software programs proficiency including MS Office (Word, Excel)

¿ Computer skills, including data entry

Professional Skills:

¿ Strong verbal, interpersonal and written communication skills

¿ Strong analytical, problem-solving and decision making capabilities

¿ Team player with the ability to work in a fast-paced environment

¿ Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

¿ Ability to be flexible to handle multiple priorities and to work limited overtime as necessary

Qualifications:

¿ Candidate must be able to sit for the majority of their shift

¿ Excellent verbal and written communication skills

¿ Make good decisions and resolve issues in a clear, calm, and diplomatic matter

¿ Computer literate - Proficient with Email and Microsoft Word

¿ Able to work in a team environment

We have openings on evenings Mon-Fri estimated from 1pm-9 pm and both weekend days from 10am-8pm

Pay for this position is $13.40/hr plus overtime as needed. This is a long-term temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Representative - Operations Center Agent - Customer Service job in Seattle, WA. or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Keywords: , Kirkland , Operations Center Agent, Administration, Clerical , Seattle, Washington